Sky Lantern Project Sapporo with Japan's Material Koshien - Admission Ticket (Hokkaido - Event)

• We will not provide compensation for delays or non-arrival due to congestion, accidents, etc. Furthermore, we will not compensate for travel expenses or other costs in the event of cancellation or postponement due to bad weather.
  

[Regarding Lantern Launch Tickets]

• The lanterns use LED lights, so even children can enjoy them safely.
• Please do not release the lanterns into the sky. For environmental reasons, they will be released with strings attached.
• The handle and string are integrated, and the handle itself acts as a weight, so even if you accidentally let go, the lantern will not fly away.
• We do not accept cancellations, date changes, or refunds after booking due to customer reasons. Thank you for your understanding.
• The release of the lanterns may be canceled or postponed, or some of the content may be changed, depending on the weather.
• In the event of a postponement due to unavoidable circumstances such as natural disasters or the prevention of infectious disease spread, we will announce the decision on our official social media accounts and our company website.
• In the event of a postponement, your tickets will be valid for the rescheduled performance, so please keep them safe.
• This event will proceed even in light rain. Please note that the lantern specifications may be changed in such cases.
• We do not offer discounts for seniors or people with disabilities (for the person themselves).
• We do not offer refunds for tickets purchased in error. Please check carefully before purchasing.
• Tickets purchased through private sales, auction sites, or ticket resale shops are not guaranteed to be valid. Furthermore, reselling tickets for profit is strictly prohibited under any circumstances.
• We will not provide compensation for delays or non-arrival due to congestion, accidents, etc. Furthermore, we will not compensate for travel expenses or other costs in the event of cancellation or postponement due to bad weather.
• We will not reissue tickets that are damaged or lost, even if you have proof of purchase (ticket issuance certificate, receipt, or purchase screen).
• The event may be subject to change due to natural disasters (earthquakes, volcanic eruptions, etc.), war, terrorism, etc. In the event of cancellation due to such circumstances, tickets will not be refunded.

[Regarding entry and exit]

• The lantern handover is scheduled for 19:00 and the lantern launch for 20:00.
• If there are any changes to the schedule, we will announce them on the ticket sales page, official website, social media, etc., so please check regularly.
• Regarding departure, please be aware that due to the layout of the parking lot, there is significant congestion when exiting each year. We ask that only those who understand and accept this congestion come by car, and that all other visitors use public transportation.

[Regarding the venue on the day of the event]

• If the planned number of lanterns to be launched is reached through advance sales, lantern sales on the day of the event may be canceled.
• Elementary and junior high school students are not permitted to enter without a guardian. They must be accompanied by a parent or guardian.

[Age Restrictions / Identity Verification]

• There are no age restrictions.
• We may need to verify your purchase information. Please bring identification documents with you.
• Please be aware that this performance will be filmed and recorded, and there is a possibility that photos will be published in various media and videos will be used for commercial purposes. Attendees may be included in the photos and videos.

How to Use Your Voucher

• Please present the e-voucher on-site

Voucher Redemption Period

• The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration