Cancellations 5 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
For cancellations made 3 to 4 days prior to selected date, a cancellation fee of 50% will apply
Cancellation is not allowed between 0–2 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
NOTE
Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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What is KKday Marketplace?
KKday Marketplace is KKday's booking platform that connects quality travel merchants who offer travel services. Members can easily discover travel products, consult and contact merchants in real time, complete orders quickly, and receive complete travel services from KKday Marketplace merchants.
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