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Product #200343
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A traveler hands a wheeled suitcase to a service worker at New Chitose Airport and a hotel in Sapporo for delivery.
At a hotel in Sapporo, a person holds a luggage tag beside an extended suitcase handle for the baggage delivery service.
At a hotel in Sapporo, hands hold a smartphone displaying a luggage delivery service reservation confirmation email.
At New Chitose Airport, a traveler hands a suitcase to staff at the baggage delivery counter for shipment.
At a 札幌市内のホテル reception desk, a traveler hands a suitcase to a uniformed staff member for hotel-to-airport delivery.

Sapporo | Airporter Same-Day Luggage Delivery Service (Hotel ↔ New Chitose Airport)

4.9Excellent
Sold 2K+

Booking confirmed 1 day(s) after ordering
Free cancellation up to 1 day(s) in advance
Please present the e-voucher on-site

  • Airporter is a service that delivers luggage such as suitcases to airports or hotels on the same day.
  • Want to go sightseeing immediately after arriving in Japan without stopping by your hotel first!
  • Want to enjoy sightseeing on your last day of travel without worrying about your luggage!
  • Looking to make traveling with children easier and safer!
  • Service Area: Sapporo City Chuo-ku, Kita-ku (Sapporo Station, Susukino, Odori, Nakajima Park, etc.), and New Chitose Airport

★For same-day luggage delivery services at Narita Airport, Haneda Airport, Kansai International Airport, and Naha Airport, click here>>

[5% App discount] Code: APP5OFF , HK: APP15HK

Package options

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Product Info

【How to Use】

1. Please make a reservation for your desired date.

2. Within 1 day of completing your booking, you will receive a confirmation email from Airporter. Please click the 【Upload Photos】 button in the confirmation email to upload photos of your 【Luggage】 and 【Accommodation Confirmation Document】.

3. Luggage Drop-off

After dropping off your luggage, there is no need to wait for the collection driver.

We will notify you via email once the collection and delivery are complete.

4. Luggage Pick-up

Please proceed to our designated counter at the airport or the front desk of your specified hotel.

Please present your Airporter booking confirmation email to the staff.

【About Luggage】

・Size/Weight Limits

Carry-on size: up to 120cm

Checked baggage size: up to 160cm

Oversized: up to 180cm

※Up to 30KG per item

・Usage Conditions

The value of the contents must be within 100,000 JPY.

・Items Not Accepted

Cash, credit cards, passports, and other forms of identification

Precious metals, jewelry, hazardous/flammable materials, animals including pets, and items prohibited by Japanese law

Luggage exceeding the specified sizes above (snowboards are eligible for delivery)

【Disclaimer Regarding Luggage Damage, etc.】

Please check your luggage for any issues upon receipt. If there is any damage, please take photos on the spot and report it to our customer center.

Once you have confirmed receipt, the service is considered complete, and we cannot be held liable for any issues thereafter.

Disclaimer regarding damage to personal belongings, etc.

Disclaimer regarding damage to personal belongings, etc.

At a 札幌市内のホテル reception desk, a traveler hands a suitcase to a uniformed staff member for hotel-to-airport delivery.

Please leave your luggage at the hotel front desk before 9:00 AM on the day of your stay.

[Regarding luggage delivery tags] Please check the contents of your booking confirmation email, receive the Airporter special tag from the hotel, and attach it to your suitcase. *This service is available even at hotels that do not provide special tags.

[Regarding luggage delivery tags] Please check the contents of your booking confirmation email, receive the Airporter special tag from the hotel, and attach it to your suitcase. *This service is available even at hotels that do not provide special tags.

After you drop off your package, you don't need to wait for the pickup driver. You will receive an email notification when the pickup and delivery are complete.

After you drop off your package, you don't need to wait for the pickup driver. You will receive an email notification when the pickup and delivery are complete.

Know before you book

Reminders

  • If we find any baggage that does not comply with the regulations, we reserve the right to refuse service even after your reservation has been confirmed. In such cases, we will not be held responsible in any way.

  • Please check that there are no abnormalities when you receive your package. If there is anything abnormal with your package, please take a photo on the spot and notify our customer center. Once you have confirmed the problem, the service is complete and we will not be held responsible in any way.

  • Please be sure to check the "Reservation Confirmation Email" that Airporter will send you after your reservation is complete, as it contains other important information.

Pickup Point

Available for Pickup

Hotel in Sapporo

Address Info: Sapporo City

Available for Pickup

New Chitose Airport

Address Info: 〒066-0012 Bibi, Chitose, Hokkaido, New Chitose Airport International Terminal

Service Hours

Monday 09:00 - 18:00

Tuesday 09:00 - 18:00

Wednesday 09:00 - 18:00

Thursday 09:00 - 18:00

Friday 09:00 - 18:00

Saturday 09:00 - 18:00

Sunday 09:00 - 18:00


How to Redeem Your Voucher

How to Use Your Voucher

  • Please present the e-voucher on-site

Validity Period

  • The voucher must be used on the selected date and within operating hours; Invalid after expiration

Need help?

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