| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB, 5GB, 10GB, 20GB, 30GB, 50GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | Latvia, Albania, Slovenia, Israel, Bulgaria, France, United States, Slovakia, Romania, United Kingdom, Italy, Germany, Czechia, Portugal, Spain, Netherlands, Turkey, Luxembourg, Austria, Poland, Ireland, Hungary, Croatia, Lithuania, Estonia, Sweden, Norway, Malta, Belgium, Greece, Denmark, Ukraine, Finland, Switzerland, Iceland, Cyprus, Kazakhstan, Liechtenstein, Moldova, Bosnia and Herzegovina, Montenegro |
| Mobile Carrier | Varies by region |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz), B8(900 MHz), B3(1800 MHz), B7(2600 MHz) |
| Top-Up Availability | Top-up unavailable |
| Excludes | Voice calls, Texts |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot, Modified phones, 3G mobile phones, translators, mobile phones without eSIM function |
| Reminders | The United States supports Hawaii, but does not support Guam and Saipan. |
After scanning the QRcode to successfully download the order, the order cannot be canceled or refunded.
Installing eSIM requires an Internet connection. Please confirm that there is available WiFi or available mobile data in the environment before installation.
Each QR code can be scanned twice. After binding, the device cannot be changed or deleted.
Please use the eSIM within 30 days after receiving it, otherwise it will become invalid.
Please scan and install the eSIM after arriving at your destination to avoid starting the validity period calculation early.
iOS requires version 12.1 or higher; please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 and iPhone XS have eSIM functionality.
The versions of Samsung mobile phones vary from country to country. Samsung mobile phones purchased in Taiwan do not support eSIM. For other regions, please check with Samsung’s official website first.
Please be aware that the signal may affect the quality of the Internet depending on factors such as location, terrain, building coverage, number of users, weather, etc.
In accordance with the International Data Communications Fair Utilization Policy, it is recommended to turn off the automatic Facebook video browsing function, automatic APP program update or automatic synchronization function to avoid excessive use of data. Please note that due to the slowdown in Internet speed or inability to access the Internet due to mobile games, etc., you cannot apply for refund or compensation.
This eSIM product provides extensive coverage across 41 countries in both Europe and the United States. It is designed to offer seamless connectivity for travelers moving between these diverse regions, ensuring internet access in a wide range of popular destinations without needing multiple local SIMs.
Yes, this eSIM provides various traffic plans to suit different needs, including daily high-speed data options and total data plans. Travelers can select a plan that aligns with their travel duration and data consumption habits, whether they prefer a daily allowance or a cumulative data package for their entire trip.
For iOS users, this eSIM supports convenient one-click installation. Simply update your device to iOS 17.4 or above and use the latest version of the App. After receiving your eSIM QR code, you can scan it through the App to install and activate your eSIM quickly, eliminating complex manual setup steps.
When using this eSIM, data roaming functions automatically across the covered countries. The eSIM connects to local partner networks, allowing you to seamlessly transition between countries without manual configuration. You typically do not need to manually enable 'data roaming' in your phone settings specifically for the eSIM profile itself, as the service is designed for international use.
This multi-country eSIM is compatible with Apple devices and many Android phones. However, it is important to note that Samsung phones purchased in different countries may have varying versions. Users of Samsung phones, especially those purchased outside Taiwan, should confirm their device supports eSIM functionality before purchasing to ensure compatibility.
For daily high-speed data plans with this eSIM, once your daily allocated high-speed traffic is used up, the internet speed will be reduced. However, your internet connection will continue without interruption, allowing for ongoing basic connectivity such as messaging and light browsing, until the next daily reset.
Using a digital eSIM offers several practical advantages for international travel. It eliminates the need to physically change cards, which is convenient and prevents loss. You receive an instant QR code for quick setup, removing the wait for physical delivery or pickup. It's also an environmentally friendly choice with no physical consumables.
If you encounter any issues with setup or usage, first ensure your device settings are correct and that you have a stable internet connection for activation. If problems persist, it is recommended to contact the customer service or support team immediately for assistance. They can provide specific troubleshooting steps or further guidance to resolve your connectivity issues efficiently.