[For customers with pets]
・Small dogs can ride the ropeway by placing them in a bag, cage, carrier cart, etc. that covers their whole body. Medium to large dogs can ride the ropeway by keeping them in our specified cage.
・Please cover your entire body inside the facility and place your pet in a bag, cage, carry cart, etc.
[For customers using wheelchairs]
Passengers using wheelchairs with a width of less than 60cm can ride as is. If you are using a wheelchair that is 60 cm or longer, please either fold it up or change to a wheelchair that is available for free.
[Other notes]
・Cannot be used in conjunction with other coupons, complimentary tickets, discounts, etc.
・This ticket does not shorten the waiting time.
・Business hours may change depending on the season.
・Depending on the season, some facilities and event venues may be closed.
・Business may be canceled in case of stormy weather. In that case, we will not be able to compensate you for travel expenses to the location.
【date of expiry】
Thursday, February 1, 2024 - Thursday, February 29, 2024
[Customer service inquiries]
1. By phone
・Usage hours Monday to Friday 09:00 to 18:00 *Japan time
Customer service phone number (Japanese): 03-6161-6768
*Please contact us via the KKday app or email listed below on Saturdays, Sundays, holidays, and busy times.
2. When using the phone function of the KKday app (available in 4 languages)
・Usage hours Monday-Sunday 08:00-22:00 *Japan time
·How to Use
1. Download the KKday app and open “Reservation Management”
2.Click "Contact Us"
3.Click on the "phone" mark on the top right to make a free internet call
3. When using the message function of the KKday app
・Usage hours: Monday to Sunday 08:00-22:00 *Japan time
·How to Use
After logging in to the member page, you can send a message from the inquiry page under reservation management.
4. For email
Operating hours Monday to Sunday 08:00-22:00 *Japan time
Email inquiries: service@kkday.com
【Cancellation Policy】
Full refund not possible after purchase