Purchase Notice
★Please note that drivers can only speak simple English. Most drivers use a translator to facilitate communication with customers.
1. The one-day private charter car duration is ten hours (including driving time).
2. If the departure point is not Tokyo, the journey time will be calculated based on the driver's departure time from Tokyo. If the return point is not Tokyo, the customer must allow time for the driver to return to Tokyo from the drop-off point.
3. For continuous private charter car trips of more than two days (if the return destination on the same day is not in Tokyo), the customer is required to bear the driver's accommodation expenses of 10,000 yen/night to prevent the driver from driving due to fatigue.
4. Private charter car trips can visit up to 6 attractions per day, and the total mileage limit is within 300 kilometers. If the limit is exceeded, an additional fee of 150 yen per kilometer will be charged. Please note.
5. This package does not provide reservation services such as restaurant reservations, attraction tickets, and entertainment venues.
6. Please indicate the pick-up and drop-off location and address when placing an order.
7. When placing an order, please provide the private charter car you would like to arrange in the remarks. If the itinerary cannot be arranged or does not meet the specifications, we will negotiate with you to change the itinerary content or cancel the order.
8. Please accurately fill in the total luggage quantity when placing an order. If the luggage quantity and number of passengers do not meet the requirements, we will negotiate with you to change the car model or cancel the order.
9. If the quantity filled in the order exceeds the carrying capacity of the vehicle, the driver has the right to refuse to pick up and no refund will be made. Please note.
10. If you are unable to provide a plan that meets your itinerary requirements or are unsure whether it can be arranged, please contact customer service for specialized processing and quotation.
11. Please be sure to provide your contact information, such as an easily accessible mobile phone number or social media contact information. Please be advised that if our staff is unable to contact you, no refunds or order changes will be made.
12. According to Japanese law, children under the age of 6 must use a child safety seat (each child occupies 1-1.5 seats). Please inform the driver in advance of the number of child safety seats you will require. The first child safety seat is free of charge, and each additional child safety seat is 1,500 yen, payable to the driver before boarding.
13. An additional ¥2,500 per 30 minutes will be charged for private charter car exceeding the scheduled time (times exceeding 30 minutes will be counted as one hour). Please pay this to the driver before you exit the vehicle. The fare is calculated based on the scheduled pickup time and the final drop-off time (if the departure or drop-off location is outside of Tokyo, the driver's round-trip time will be deducted).
14. Late-night private charter car(10:00 PM to 6:00 AM) will incur an additional charge of ¥5,000 per hour, payable to the driver before boarding. The fare is calculated based on the scheduled pickup time and the final drop-off time (if the departure or drop-off location is outside of Tokyo, the driver's round-trip time will be deducted).
15. If you have a lot of luggage or it's bulky, we recommend booking a suitable vehicle type to ensure it can accommodate all your luggage. Any additional charges incurred due to not following the recommended number of passengers and luggage capacity will be borne by the passenger.
16. In Japan, traffic jams may occur during rush hour, rush hour, and holidays, causing longer travel times.
Japanese holidays include: New Year's Day (January 1, 5 days off), Coming of Age Day (January 8), National Foundation Day (February 11-13), Emperor's Birthday (February 23-26), Spring Equinox (March 20), Showa Day (April 29), Constitution Memorial Day (May 23), Greenery Day (May 4), Children's Day (May 5), Marine Day (July 15-17), Mountain Day (August 11-13), Bon Festival (August 13-16), Respect for the Aged Day (September 16-18), Autumnal Equinox (September 22-24), Sports Day (October 14-16), Culture Day (November 3-5), and Labor Thanksgiving Day (November 23). The above dates are for December 2023-2024 and are for reference only.
Reminders
Please be sure to leave your LINE, WeChat, or WhatsApp ID when booking (make sure you have enabled the "Add Friends" setting) so our staff can contact you promptly. Please note that if we are unable to contact you, we will not be able to refund or reschedule your trip.
This package does not provide reservation services such as restaurant reservations, attraction tickets, and entertainment venues.
Please take good care of your valuables and fragile items. We cannot compensate for loss or damage.
Please fasten your seat belt to ensure your safety.
According to Japanese law, children under the age of six are required to use child safety seats.
Please meet at the designated location on time for pick-up.
If the itinerary cannot be arranged or does not meet the specifications, we will discuss with you to change the itinerary or cancel the order.
If there are any additional charges, please pay them to the driver on site.
The driver will be waiting at the designated meeting point in advance.
If the number of luggage or passengers cannot be accommodated, we will discuss with you about changing the vehicle type or cancelling the order. If the number of luggage on site does not match the number you requested and cannot be accommodated, the driver reserves the right to refuse the ride and no refund will be given in this case. Please note.
Please take good care of your valuables and fragile items, as we cannot compensate for damage.
Please fasten your seat belts and keep children away from playing in the car to avoid injury in the event of emergency braking.
Please note that there is no Wi-Fi in the vehicle.