• Alternating departures pair English ski with Mandarin snowboard, or Mandarin ski with English snowboard. Both classes share one transfer, with 6 guests total across all booking channels.
• Depart Sapporo Station at 08:30. Exact North Exit boarding point and return time confirmed in booking arrangements. No hotel pickup. One small backpack per guest; no suitcases.
• Full rental at Olympia: selected sport equipment, boots, wear, gloves and goggles. Helmet for all; pads for snowboarders. Lift: five-hour ticket through 7 March, full-day ticket from 8 March.
• Each sport/language option has 20 selected dates. Minimum 2 paid guests per teaching group across all channels; solo guests may book. Below minimum at 7 days: an available alternative date or full refund.
• Ages 16+ and true first-timers. English ski, Mandarin ski, English snowboard and Mandarin snowboard are separate classes. A parent or legal guardian must book, pay, authorize participation and remain reachable for guests aged 16–17.
Booking and class confirmation
• JPY 60,000 per person, full payment at booking, card fees included, no promotion. KKday online booking closes seven days before the class.
• Minimum two paid guests per date, sport and teaching language, counted across all booking channels. Solo guests may book. Shared transport is limited to six guests total across the two classes, not six per package. The paired classes are taught separately. Final operating confirmation is made seven days before departure. If a class does not reach its own minimum, choose an available alternative date or receive a full refund for that class.
• Provide participant name, date of birth, height, weight, usual shoe size and an emergency contact for rental fitting. Wear warm base layers and bring personal essentials.
Transport and equipment
• Depart Sapporo Station at 08:30. The exact North Exit boarding point and return time are confirmed in the booking arrangements. No hotel pickup is included. Bring one small backpack per guest; no suitcases. Rental equipment is collected at Teine Olympia.
• Includes selected sport equipment, boots, wear, gloves, goggles, helmet, snowboard pads where applicable, lift ticket, class taxi and five teaching hours with filming. Collect rental at Olympia. Lunch, drinks, accommodation, personal travel/winter-sports insurance and rental upgrades are excluded. Using your own equipment does not reduce the package price.
Guest cancellation
• Voluntary cancellations and no-shows are non-refundable. No separate JPOW injury/illness refund benefit is included in this KKday package. Any mandatory legal rights and KKday-required exceptions still apply.
Unable to attend because of force majeure: weather or traffic restrictions
• Contact and notification: if severe weather, a road closure or an official traffic/travel restriction prevents you from attending, contact us promptly through your KKday order. Explain the affected lesson date and the restriction. Do not assume that snowfall or a travel delay means the class has been cancelled.
• Operator cancellation or an impossible lesson: if JPOW cancels, or confirmed road/lift closures make the booked lesson impossible, you may choose an available alternative date or a full refund. Rescheduling requires your agreement and is not compulsory. No separate certificate is needed when JPOW cancels or the closure is already verified.
• Guest unable to reach an otherwise operating class: if an official weather, traffic or travel restriction prevents you from reaching the class, JPOW and KKday will review possible rescheduling case by case. Rescheduling is possible only if an appropriate alternative class has available seats and the change is confirmed through KKday. It is not guaranteed. This situation does not automatically guarantee a refund. Any mandatory legal rights and KKday-required exceptions still apply.
• Supporting documents and certificates: a separate weather, police or other special certificate is not automatically required. Please provide an official closure/restriction notice or transport-operator disruption notice where available; a web link or screenshot can be submitted through KKday. If no official notice is available, explain this and send any information you have so the case can be assessed. We may ask for further supporting information if the disruption cannot otherwise be verified.
• Ordinary lateness and voluntary non-attendance do not automatically qualify for a refund. The voluntary cancellation and no-show policy is unchanged.
• If only part of the booked service is disrupted, contact us through KKday so any applicable adjustment can be assessed for the affected service.
Insurance and safety
• Operator business liability insurance: Sompo Japan Business Master Plus, subject to policy terms. This is not personal travel or participant accident insurance. Personal travel/winter-sports insurance is not included. Follow instructor and resort safety instructions.
Cần ít nhất 2 người tham gia để lập tour, nếu số lượng khách tham gia không đạt mức tối thiểu, quý khách sẽ nhận được thông báo huỷ trước chuyến đi 7 ngày thông qua email.