Banff National Park｜Lake Louise｜Yoho National Park｜Johnston Canyon 3-Day Tour

Know Before You Book

1. Customer under 18 years old MUST be accompanied by at least one adult. If the order includes children, please make sure to inform our customer service of the age of the children in advance when placing the order, otherwise the children will be charged on-site according as adults. In consideration of the guest safety, pregnant women are only allowed to join the tour if pregnant for 24 weeks or less by the end of the trip.

2. Please be sure to provide accurate and complete information upon booking. This includes name, gender, valid contact information (preferably a mobile phone), accurate flight information, tour location, etc., This helps to avoid any errors upon the reservation bookings because errors affect travel. Any losses due to inaccurate or invalid information will be at your own expense and the company will not be held responsible. 

3. Hotels have different room types, such as a King/Queen size beds or two double size twin beds. The maximum number of people who can legally stay in a room is 2 to 4 people. In addition, each hotel has a different method of charging the deposit, which requires the cooperation of the guests according to regulations. Please be noticed that most of the deposit collection and refund is handled by credit card. JUPITER LEGEND Corporation and Ctour Holiday guarantee the number of rooms for guests but does not guarantee the specific room type and location. Hotel check-in time is usually after 15:00.

4. This tour does not accept any City Pass or your own tickets for any of the attractions. Tour attraction admission charges and meal expenses are subject to change at any time without notification. Any purchased ticket cannot be refunded for lower prices. 

5. JUPITER LEGEND Corporation and Ctour Holiday have the right to make appropriate adjustments to the itinerary under the conditions of facilitating the operation for the tour group. This, however, will not reduce the items that should be included in the itinerary. 

6. During the actual trip, the tour guide or driver has the right to appropriately adjust the tour sequence, stay time or assembly time of scenic spots according to the weather, traffic, and other conditions to ensure the smooth progression of the trip. 

7. If any scenic spots are temporarily closed, including on certain holidays, the tour guide will make appropriate adjustments based on the actual situation, which may include viewing from the outside or substituting with another attraction to maintain the richness of the itinerary. Please note that the opening hours and capacity limits of certain attractions and national parks may change from time to time due to health concerns. Should such changes affect the itinerary, they will be considered force majeure. We appreciate your understanding.

8. Children under the age of 8 require a booster seat in order to participate in the group tour. JUPITER LEGEND Corporation and Ctour Holiday provide the rental service for $10.00/person/day. Please make a request when booking the itinerary so that we may have the booster seat ready in advance. Please understand that the violations and fines are borne by the guests themselves. There is no need for a booster seat for bus travel on the day of travel, and the fee can be refunded to the guest. 

9. Normal health conditions are required in order to participate and enjoy our full itineraries. Contact us for specific policies or information regarding passengers with disabilities and the handicapped who do need to provide advance notifications to make a reservation. JUPITER LEGEND Corporation and Ctour Holiday does not guarantee a wheelchair liftequipped bus and/or seating availability to disabled passengers without prior notification and approval.

10. In order to make your trip more complete, pleasant, and smooth, we strongly recommend that you choose to book event tickets, catering packages, etc. when making your order. Please be aware that we do not provide any additional booking services within 7 days before the departure date or during the tour. 

11. The price in the system is US dollars which includes tax. If you need to pay in CAD dollars, all CAD dollar prices do not include 5% GST. 

12. We may alter these terms and conditions from time to time and post the new version on our agents’ website. It is your responsibility to check the [Terms & Conditions] on their website regularly and prior to making a reservation. Unless specifically stated otherwise herein or required by law, JUPITER LEGEND Corporation shall not be liable for any consequential, compensatory, indirect, incidental, or punitive damages arising out of or in connection with the performance of its obligations under these terms and conditions.

13. Due to the continuous rise in fuel prices leading to a sharp increase in vehicle operating costs, effective for all tours departing on May 18, 2026, a transportation surcharge of $5 per person per day will be applied to our escorted tour products. The fee will be collected by tour guides during the trip.

Notes:
1）No fuel surcharge will be charged on the day of airport pick-up or take-off when no any other itinerary is scheduled.
2）The surcharge is waived on days without transportation services. For instance, guests taking resort shuttles to theme parks in Florida tours, or full-day train itineraries with no tour guide or coach services included.