Western Australia Day Trip | Tuesday/Friday | Busselton Jetty Railway & Mammoth Caves (Cantonese/Mandarin)

Important Notes

• Minimum group size is 4 people. If the minimum number is not reached, the tour will be cancelled 3 days before departure.

– Minimum group size is 4. Cancellations will be notified 3 days before departure.

• If attractions are cancelled due to force majeure events such as weather or traffic conditions, please contact customer service to process a partial refund.

– If attractions are canceled due to force majeure (weather/traffic), contact customer service for a partial refund.

• In case of severe weather such as typhoons or blizzards, a decision on whether to cancel will be made at 17:00 local time one day prior to departure, and notification will be sent via email.

– In severe weather (typhoon/blizzard), cancellation decisions are made at 17:00 local time the day before; you'll be notified by email.

Please arrive at least 10 minutes before the meeting time. Arrivals more than 5 minutes late will be considered a voluntary cancellation, and no refund will be given.

– Arrive at least 10 minutes early. Being 5+ minutes late may be treated as voluntary cancellation — no refund.

• Passengers prone to motion sickness should bring their own motion sickness medication and drinking water.

– Passengers prone to motion sickness should bring their own medication and water.

• Due to limited luggage space, please bring lightweight luggage (soft bags are preferred, not exceeding 7 kg).

– Luggage space is limited; soft-sided bags not exceeding 7 kg are recommended.

• Recommended items to bring: sunglasses, sun hat, sunscreen, rain gear, camera, warm jacket, and comfortable walking shoes.

– Recommended: sunglasses, sun hat, sunscreen, rain gear, camera, warm jacket, comfortable walking shoes.

• The order of the itinerary may be adjusted due to weather conditions, but the main attractions will remain the same.

– The order of stops may be adjusted for weather; main attractions remain unchanged.

• Please keep your personal belongings safe. Our company is not responsible for their safekeeping or retrieval.

– Keep personal belongings secure. The company is not responsible for lost or damaged items.

• The tour fee does not include international travel insurance; travelers must purchase their own insurance.

– International travelers must purchase their own travel insurance; it is not included in the tour price.

Purchase Notice (Booking Policies)

◆ Meeting Time & Place

Tourists must arrive at the meeting point on time before the departure of the tour. Being more than 5 minutes late may be considered a voluntary cancellation of the reservation, and no refund will be given.

Travelers must arrive at the meeting point on time. Being more than 5 minutes late may be treated as voluntary cancellation — no refund.

◆ Travel Insurance

International travelers must purchase travel insurance before booking their trip to ensure protection against accidents during their journey.

International travelers are required to purchase travel insurance before booking to ensure coverage during the trip.

◆ Itinerary Adjustments

YoYo Travel WA Pty Ltd reserves the right to adjust itineraries based on traffic, weather, flights, and other circumstances. In the event of force majeure, the company reserves the right to cancel the trip and may not be able to provide a refund.

YoYo Travel WA Pty Ltd reserves the right to adjust the itinerary. In force majeure events, the company may cancel trips without providing refunds.

◆ Additional Personal Factor Costs

Additional costs incurred due to unforeseen personal circumstances of tour members (such as emergency medical care late at night) must be borne by the traveler, and the company may not be able to provide a refund.

Additional costs arising from personal emergencies (eg, overnight medical treatment) must be borne by the traveler; refunds may not be possible.

◆ Trip Cancellation & Refund

If the trip is cancelled due to insufficient participants, YoYo Travel WA Pty Ltd will notify you one week before departure and provide a full refund.

If a tour is canceled due to insufficient numbers, YoYo Travel WA Pty Ltd will notify guests one week before departure and issue a full refund.

◆ Accurate Personal Information

The personal information provided during booking must be accurate. Incorrect or incomplete information may result in order cancellation and no refund.

Personal information provided at booking must be accurate. Incorrect or incomplete data may result in order cancellation without refund.

◆ Payment Timing

YoYo Travel WA Pty Ltd requires receipt of payment before booking can proceed. Please arrange payment as soon as possible to ensure a successful booking.

Bookings only begin after payment is received. Please arrange payment promptly to secure your spot.

◆ Dispute Resolution

In case of any dispute, the company reserves the right of final decision.

In case of any dispute, YoYo Travel WA Pty Ltd reserves the right to make the final decision.

This tour includes one night's accommodation at Pink Lake. Please confirm the itinerary order before purchasing.

The tour price is denominated in Australian dollars (AUD).

The order of tourist attractions in the itinerary may be adjusted according to local conditions, but the main attractions will remain the same.

The tour fee does not include guide gratuities, which are AUD5 per person per day, payable in cash.

[For small group tours, luggage space is limited, so please bring light luggage.]

Special dietary requirements: Travelers must notify YoYo Travel WA Pty Ltd of any special dietary requirements at least 48 hours prior to departure. Options are limited after departure, and special dietary needs may not be met if prior notification is not given.

Travel Insurance: International travelers are required to purchase travel insurance before booking their trip. This is to ensure that travelers receive appropriate protection and assistance in the event of any unforeseen circumstances during their journey.

Itinerary Adjustment: YoYo Travel WA Pty Ltd reserves the right to adjust itinerary arrangements based on traffic, weather, guest flights, and other circumstances to ensure the smooth running of the trip while guaranteeing the safety and comfort of travelers. In the event of force majeure, such as natural disasters or other unforeseen circumstances, YoYo Travel WA Pty Ltd reserves the right to cancel the trip and retain the right to combine the group tour, and may not be able to provide other refunds.

Additional costs due to personal reasons of tour members: If personal reasons of tour members arise during the tour, such as emergencies requiring additional services from the tour guide or staff, the related costs may need to be borne by the tour member. In cases including emergency medical care in the middle of the night, YoYo Travel WA Pty Ltd may not be able to provide refunds.

Tour bookings and accommodations are easily booked during peak seasons/weekend holidays/student holidays: During peak seasons or specific holidays, tour bookings and accommodations may be in high demand. If hotels are fully booked, YoYo Travel WA Pty Ltd may need to adjust accommodation arrangements, providing alternative hotels or room upgrades. Travelers can choose to accept the adjustment or receive a refund, but once tickets are issued, the itinerary cannot be changed.

Health and Personal Items: During the trip, travelers should pay attention to staying hydrated, protecting themselves from the sun, and keeping warm. They should also bring personal medications, changes of clothes, and other necessities. Luggage should ideally be in soft-sided bags and should not exceed 7 kg. It is recommended to bring sunglasses, a sun hat, sunscreen, rain gear, a camera, a warm jacket, drinking water, and comfortable walking shoes and clothing to ensure a comfortable and safe journey.

Force Majeure: The company will not be liable for any additional costs incurred due to personal reasons, strikes, political factors, war, disasters, weather, or other force majeure events. These factors may cause changes to the trip, and travelers need to understand and bear the corresponding costs themselves.

Changes to Travel Plans: Our company reserves the right to modify travel plans, such as due to vehicle breakdowns or other factors. Furthermore, our company assumes no responsibility for the loss or damage of personal belongings, personal injury, or breach of agreements with partner companies.