Xe thuê được yêu thích ở Ômotesandô

We booked a trip to Karuizawa on 28/12/2023 and requested a further drop off at Nagano hotel for an additional fee. However, we cancelled the extended drive to Nagano last minute because the highway to Nagano was blocked and have to go via longer small road through the mountains. We did not feel safe through the dark roads and cancelled the extended ride. The driver Xiao Xu did not ask for any cancellation fee and was very kind enough to help us reach our destination via shinkansen. He also rejected our tips as he said he felt apologetic for not bringing us to our destination. Xiao Xu, your kind thoughts and assistance was greatly appreciated by all of us! Thank you.