Your satisfaction is our top priority! If you have any concerns about our products, please contact us immediately. We will do our best to assist you and ensure a worry-free purchase!
Please confirm your phone model supports eSIM service before purchasing. This product is non-refundable after the eSIM QR code is sent.
Each QR code can only be scanned once by one mobile phone. Once bound, it cannot be changed to another device or deleted. Once deleted, it cannot be re-scanned and reinstalled, and you will need to purchase it again.
The validity period is calculated from the time the eSIM is scanned and installed, according to the local time zone (one day is from the time of activation to 24:00 on the same day). Please install the eSIM on the day of departure to avoid calculating the validity period in advance.
This eSIM is a prepaid card issued in Mongolia. If installed outside of Mongolia, it may display "Activating" or "Activation failed". Please do not delete the eSIM (it will not be reissued if deleted). Activate the eSIM after arriving in Mongolia. The validity period will be calculated from the date of the first scan activation.
After placing your order, you will receive an email saying "Your eSlM is ready," along with the latest installation time and installation instructions.
How to install:
iOS: Settings > Mobile Services > Join the program > Scan QR code > Join the program
Android: Settings > Internet (Connectivity) > SIM card administrator > Add SIM card (Join the action plan) > Scan QR code
Enable activation step:
1. After arriving at your destination, turn off all other SIM cards and only enable eSIM (no need to enable roaming for your native SIM card).
2. Configure the eSIM's APN (usually the APN is automatically recognized; if it cannot be automatically recognized, you need to set it manually).
*Check your data usage: Dial *1414#