eSIM Card for Mainland China, Hong Kong and Macau | Hong Kong and Macau (March 3-30) | Supports ChatGPT
- With multiple options for the number of days, you can choose the number of days you need according to your travel plans.
- A QR code will be sent via email after purchase; there is no physical card, so you don't have to worry about losing any cards.
- Quick and easy setup, allowing you to easily travel between Mainland China, Hong Kong, and Macau.
- It can be turned into a hotspot and shared with travel companions instantly if needed.
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Product Info
*Please dial *#06# on your mobile phone and check if the EID barcode appears. If the EID is displayed, it means your phone supports ESIM functionality.*
eSIM compatible phone models
eSIM Installation and Activation Process (iPhone)
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eSIM Installation and Activation Process (Android)
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SIM Card Specifications
| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB, 5GB, 10GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | China, Hong Kong, Macau |
| Mobile Carrier | China: China Unicom; Hong Kong: 3; Macau: CTM |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B3（1800 MHz）, B1（2100 MHz）, B18（800 MHz）, B12（700 MHz）, B11 (1500 MHz) |
| Top-Up Availability | Top-up unavailable |
| Excludes | Voice calls, Texts |
| Not Supported | SIM-locked device, Carrier-customized device, Pocket WiFiTranslation devices, iPhone models below iPhone XR, iPhones from mainland China, Hong Kong, and Macau, and Samsung phones purchased in Taiwan. |
| Reminders | Once the QR code is sent via email, it cannot be returned or exchanged. If the order is cancelled, all actual costs incurred will be charged. |
| Network Type | Roaming |
Purchase Notice
- Daily high-speed data allowance of 500MB/1GB/2GB (depending on the data plan purchased). After exceeding this limit, the speed will be reduced to 128kbps. After exceeding this limit, you can still send text messages and open web pages. There is no limit to the amount of data you can use.
- Total data allowance: 3GB/5GB/10GB (depending on the selected data plan). After exceeding this limit, the data speed will be reduced to 128kbps. After exceeding this limit, you can still send text messages and open web pages. There is no limit to the amount of data you can use.
- Hotspot sharing will consume bandwidth, and network speed may vary depending on the base station and geographical location. Therefore, a minimum network speed cannot be guaranteed. Please confirm before placing an order.
- Please check if your phone version and model are compatible with this product. If you are unable to use the product due to failure to confirm compatibility, a refund will not be issued.
- Customers who are unable to use eSIM due to settings/device model/personal factors are not eligible for a refund.
Reminders
Each QR code can only be downloaded and installed once.
Apple phones can download multiple eSIMs at once, but only a maximum of two can be used simultaneously.
It is recommended to download and install it on the day of departure.
If the original telecom provider is unable to deliver the eSIM, the system will automatically resend an eSIM with the same plan from another telecom provider, without affecting your usage rights. Please refer to the file for detailed settings instructions.
Please confirm that your phone model and version are compatible before placing your order. No refunds will be given if the phone cannot be used due to failure to confirm before purchase.
Samsung phones purchased in Taiwan do not support eSIM. For phones purchased in other countries, please check with the official Samsung website first.
iOS version 12.1 or later is required. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE (2nd and 3rd generation), or iPhone XS have eSIM functionality; other models do not support it.
To maintain network quality, please adhere to the local Fair Usage Policy (FUP) of your country. Excessive downloading, video streaming, or live streaming within a short period may trigger detection by your carrier and result in speed throttling. Please note that signal strength may be affected by location, terrain, building obstruction, number of users, and weather conditions.
Please remember to disable data roaming on your original SIM card to avoid using its mobile network and incurring high roaming charges.
Once the QR code is sent via email, it cannot be returned or exchanged. If the order is cancelled, all actual costs incurred will be charged.
Traffic is calculated from 00:00 to 23:59 (local time) daily. It is recommended to confirm the compatibility of your device before purchasing and to install an eSIM internet plan before leaving the country.
The usage period for this eSIM product is calculated from the actual activation date as the first day until 23:59 on the last day.
We will send you the QR code and usage instructions within one hour of your order and payment confirmation. Please ensure that the email address you provided when ordering is correct. If you have any questions or have not received the QR code and related information within 90 minutes, please contact customer service immediately.
How to Use
- After placing your order and completing payment, you will receive an email with your eSIM QR code and activation information within one hour.
- Please enter a valid email address to ensure you receive eSIM activation content.
- Installing an eSIM requires an internet connection; it is recommended to install it before traveling abroad.
- Scan the QR code with your phone to complete the installation (please refer to the image above for detailed installation instructions).
- Installation steps:
1. Settings -> Mobile Services -> Join the mobile plan
2. Scan the QR code received in the email, or manually enter the address and confirmation code, then click "Next".
3. Click to confirm the "Certification Action Plan" window.
4. After adding the plan, an eSIM plan label (minor) will appear. You can change the name as needed.
5. Activate your newly added service plan after arriving at your destination.
- Activation steps
1. Please activate your eSIM service upon arrival at your destination.
2. Modify the label naming scheme in "Motion Data"
3. Enable "Data Roaming"
4. If your phone cannot connect to the internet directly, please follow the APN settings above (Settings - Mobile Services - Mobile Data).
5. If you encounter any technical issues, please contact Line customer service immediately (ID: @wigo). We will do our best to provide the best service.
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.
