Cancellation Policy

Question 1

Includes

Accepted Answer

Lunch, dinner, sake brewery tour and tasting fees, Otani-yaki pottery workshop fee (shipping costs are separate), Kashino Club facility fee, Awa Odori performance, and consumption tax

Question 2

Policy Info

Accepted Answer

Cancellations 11 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free；For cancellations made 8 to 10 days prior to selected date, a cancellation fee of 20% will apply；For cancellations made 2 to 7 days prior to selected date, a cancellation fee of 30% will apply；For cancellations made 1 to 1 days prior to selected date, a cancellation fee of 40% will apply；For cancellations made 0 to 0 days prior to selected date, a cancellation fee of 50% will apply；Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.

Question 3

Reminders

Accepted Answer

Participant age: 13 to 80 years old；Clothes and belongings: Nothing in particular；Rental equipment: None；Minimum number of participants: 2

[Tokushima, Naruto, Matsushige Town] A tour with a private guide and car to enjoy Tokushima's fermentation culture and traditional crafts

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Product Info

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Reminders

Cancellation Policy

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