★Please confirm that your phone supports eSIM before purchasing. No refund will be given if the device does not support eSIM after ordering★
The eSIM is valid for 180 days, starting from the first day when the order is placed. Please use it within the validity period. If it is overdue, it will not be refunded or extended.
Before installing eSIM, make sure you are connected to a WiFi or mobile network with Internet access, and then scan the QR Code to join the mobile plan. eSIM can be installed in Taiwan first and then activated after arriving at the destination.
A QR Code can only be scanned once with one mobile phone. It cannot be changed after binding. If you are prompted to contact the telecommunications provider or other prompts, please turn off the phone and restart it or contact customer service staff.
Please save this QR Code. Once scanned, it will become invalid and cannot be reissued. Please install it according to the instructions. Do not jump out of the screen during the process to avoid misjudgment by the phone, causing the eSIM plan to be deleted or incorrect.
Day calculation method: "Arrived in the travel country" After data roaming is turned on and the Internet is successfully connected, it will be calculated based on the Taiwan time calendar system. One day will be calculated after midnight 0:00 Taiwan time (GMT +8), which is not a 24-hour system.
Hotspot sharing will occupy bandwidth, and the network speed will also vary depending on the terminal device and geographical location, so the minimum network speed is not guaranteed. Please confirm before placing an order.
The quality of telecommunications networks in different countries varies, and the base station construction is not as dense as in Taiwan. The region and telecommunications construction of each country are different. Refunds cannot be requested due to signal conditions in a few areas.
The actual signal and connection speed of this card will vary due to factors such as region, terrain, climate, building shelter, number of users, network system or terminal equipment. If the local area or mobile phone cannot support the 4G network, it will automatically switch to for 3G signal
In addition, if the network is unstable, disconnected or unusable due to force majeure events such as earthquakes and typhoons, returns and exchanges are not allowed.
It is not recommended to transfer a large amount of files (upload/download), watch videos, (watch) live broadcasts, play mobile games, etc.; it is also recommended to turn off automatic update and backup functions, social software automatic playback functions, and satellite map navigation mode (normal mode can be used Navigation) Cloud hard drive data transfer function
According to the principle of fair use of the Internet, telecommunications companies may limit the traffic of users who use a large amount of data traffic in a short period of time. Please avoid watching online videos for a long time or using a large amount of data traffic in a short period of time.
eSIM activation steps
*It is recommended to change the action plan label to the local name
5. Mobile services→Mobile data
6. Click Secondary
→Turn off Allow mobile data toggle
7. Activate this number
→Enable roaming
8. Complete settings