Please make sure that your mobile phone and its operating system support the eSIM function before purchasing. No refunds will be issued if the order is canceled due to incompatibility of the device.
iOS requires version 12.1 or higher; please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 and iPhone XS have eSIM functionality.
The versions of Samsung mobile phones vary from country to country. Samsung mobile phones purchased in Taiwan do not support eSIM. For other regions, please check with Samsung’s official website first.
下單完成付款後,將於24小時內以E-Mail方式寄出QR code
Each OR code can only be scanned once. After binding, the device cannot be changed or deleted. Once deleted, it cannot be rescanned and installed.
Installing eSIM requires an Internet connection. Please confirm that there is available WiFi or available mobile data in the environment before installation.
Please install the eSIM after arriving at your destination to avoid activating it in advance to calculate the validity period.
It must be installed and activated at the destination within 30 days after ordering, otherwise the eSIM will become invalid and cannot be used.
Please remember to turn off data roaming on the original SIM card to avoid using the mobile network of the original SIM card and incurring high roaming charges.
To end using the eSIM plan available on your phone, click [Remove Action Plan] at the bottom to remove it.
Please be aware that the signal may affect the quality of the Internet depending on factors such as location, terrain, building coverage, number of users, weather, etc.
eSIM為一經提供即為完成之線上服務,並經您的同意始透過電子郵件以QR Code之形式提供給您。依消費者保護法、通訊交易解除權合理例外情事適用準則等相關法令規定,載有eSIM商品QR Code之電子郵件一經您收受,即無法取消或修改訂單,亦無法申請退貨或退費,請務必注意。