| Data Usage Specifications | 10GB, 40GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | New Zealand |
| Mobile Carrier | One NZ (Vodafone) |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz), B12(700 MHz), B3(1800 MHz), B7(2600 MHz) |
| Top-Up Availability | Top-up unavailable |
| Not Supported | SIM-locked device, Carrier-customized device, Pocket WiFi |
| Reminders | This product is only compatible with eSIM-enabled phones; please verify your device compatibility. Please install while connected to Wi-Fi or mobile data. Note that the default eSIM PIN (Confirmation Code) is located below the QR code on your voucher. If entered incorrectly, the eSIM will be damaged and cannot be reissued. Please memorize the confirmation code. During installation, complete the process in one go without exiting the page; exiting may result in the deletion of the eSIM, which cannot be reissued. After installation, turn off the eSIM and enable it upon arrival in New Zealand. Ensure mobile data is turned on. Once you receive a local signal, dial 777 and wait 30 seconds to complete activation. The validity period begins upon activation (partial days are counted as full days, based on New Zealand time). Once installed, the eSIM cannot be transferred to another device. If the eSIM is removed for any reason, it cannot be reissued. Please select your actual usage date when ordering. It must be used on the scheduled date; otherwise, it will expire. Internet access will be terminated once the data limit is reached. Included calls are limited to standard local landlines and mobile numbers; premium-rate numbers are excluded. Your phone must be SIM-Free (Unlocked), meaning it is not restricted to a specific carrier. Refurbished phones or iPhones sold in certain regions may be carrier-locked and incompatible; please verify this yourself. New Zealand is vast with a low population density compared to Taiwan, Hong Kong, and Macau. Coverage is concentrated in major cities on the North Island and Christchurch on the South Island. Poor signal in remote areas, on highways, on high-speed trains, or in certain building dead zones is normal. Signal quality in cities may also be affected by your phone model, local weather, and location. Internet quality is subject to location, terrain, building obstructions, number of users, and weather conditions. |
Please ensure your email address is correct. The voucher containing the eSIM QR code will be sent after your order is placed. eSIMs cannot be returned or exchanged once issued.
Please install while connected to Wi-Fi or mobile data. Note that the default eSIM PIN (Confirmation Code) is located below the QR code on your voucher. If entered incorrectly, the eSIM will be damaged and cannot be reissued.
Please memorize the confirmation code. During installation, complete the process in one go without exiting the page; exiting may result in the deletion of the eSIM, which cannot be reissued.
After installation, turn off the eSIM and enable it upon arrival in New Zealand. Ensure mobile data is turned on. Once you receive a local signal, dial 777 and wait 30 seconds to complete activation. The validity period begins upon activation (partial days are counted as full days, based on New Zealand time).
Once installed, the eSIM cannot be transferred to another device. If the eSIM is removed for any reason, it cannot be reissued.
Upon arrival, set the eSIM as your primary mobile data plan and turn off other plans to avoid accidental roaming charges.
The eSIM phone number can be found below the QR code on your voucher.
Please ensure your phone has eSIM functionality. iPhones sold in mainland China do not support eSIM, and only certain models in Hong Kong and Macau support eSIM. Please check before ordering; refunds cannot be provided if the device is incompatible.
Your phone must be a SIM-Free (Unlocked) version, meaning it is not restricted to a specific carrier's SIM card. Refurbished phones or iPhones sold in certain regions may be carrier-locked and incompatible; please check this yourself.
This plan is intended for short-term use and cannot be topped up, extended, or ported to other carriers.
The eSIM phone number is a recycled mobile number and may not be suitable for registering on certain apps that require phone number verification, such as Uber.
Included calls are limited to standard local landlines and mobile numbers; premium-rate numbers are excluded.
Please be aware that internet quality may be affected by location, terrain, building obstructions, number of users, and weather conditions.
If you encounter connection issues, slow speeds, or setup problems, please contact the supplier's customer service immediately for technical assistance. Please note that refunds cannot be granted due to poor signal reception.
Please note: ONE NZ in New Zealand has completely shut down its 3G network. For details, please refer to the official announcement: https://one.nz/3g-shutdown/
To ensure proper internet and calling services (including emergency services), please confirm that your phone supports and has enabled 4G Voice (VoLTE). You can refer to the official support list at https://one.nz/our-networks/volte/#voltecapable or contact customer service for confirmation. The list is for reference only; actual performance may vary. If your phone is not supported, please use a compatible device to ensure service availability.