Singapore eSIM｜ Singtel 5G/4G Tourist eSIM (eKYC Required)
- Singapore’s #1 Network – Singtel Tourist eSIM
- Enjoy additional roaming data across Hong Kong, Malaysia, Indonesia & Thailand
- Share data easily with your travel buddies via hotspot
- Activate your eSIM in minutes—no physical card, no risk of losing it
－ You can also find your physical SIM card here －
Pumili ng opsyon
Paglalarawan ng Produkto
Find confirmation code in KKday voucher.
Redeem Singtel eSIM from the office website (https://www.singtel.com/personal/products-services/mobile/prepaid-plans/buy/hi-tourist-sim-cards/esim/redeem)
How to Register Singtel eSIM.
iOS: How to Install Singtel eSIM
Android: How to Install Singtel eSIM
Purchase Notice
— Frequently Asked Questions —
How do I check the balance and validity of the SIM?
- You can download Singtel hi!App to check your SIM card balance and expiry.
What if I have a problem with Internet access?
- For iPhone users, set your APN (Access Point Name) to “e-ideas” in your phone’s internet settings. For Android users, set your APN (Access Point Name) to “hicard” in your phone’s internet settings.
Where can I find Singtel WiFi hotspot locations?
- You can seamlessly connect from 4G to Singtel WiFi for your internet usage at places such as popular shopping malls, MRT stations, Food Republic, and McDonald's restaurants
When ready to use at the destination country, enable Mobile Data & Data Roaming on your device. For both iPhone & Android users, set your APN *to “hicard” in your phone’s internet settings.
— How to redeem —
Follow these steps to register and install your eSIM with your physical passport.
- Redeem your eSIM immediately or within 60 days from the date of purchase, visit this page
- Enter your confirmation code (GTXXXXX) found in this email to proceed to the next step.
- Upon successful eSIM redemption, Singtel will send you an email to register your eSIM.
- Open Singtel hi!App and click on “I have a new SIM/eSIM” > Set up new eSIM.
— eSIM Card Terms & Conditions —
- Non-refundable or exchangeable. The eSIM, and any subsequent top-ups, once sold, are nonrefundable or exchangeable for cash or any products. There will be no refund for any unused value upon eSIM loss, damage, expiry, or termination.
- This eSIM expires if not registered within 90 days of purchase.
- The person registering the SIM card needs to be at least 15 years old.
- In the event of the loss of eSIM QR Code, you will have to buy a new eSIM online.
- You can register up to 3 prepaid mobile numbers using your identification document across all telcos in Singapore.
- Please ensure that your device is eSIM-compatible. Click here to see if your device is eSIM-compatible and not carrier-locked.
For more information on the terms and conditions of the hi!Tourist SIM Card, please visit Singtel official website below:
- FAQ - Tourist Plan FAQ
Reminders
Only foreign passport holders can enjoy this Tourist eSIM.
All hi!Tourist values will expire after the respective validity period ends
Please note: If you have encountered any question regarding activating eSIM, you can get assistance from here (https://www.singtel.com/personal/support)
Please follow the steps on the voucher to redeem, register and install your eSIM
How to Use
Follow these steps to register and install your eSIM with your physical passport.
- Redeem your eSIM immediately or within 60 days from the date of purchase, visit this page
- Enter your confirmation code (GTXXXXX) found in this email to proceed to the next step.
- Upon successful eSIM redemption, Singtel will send you an email to register your eSIM.
- Download hi!App for eSIM registration. eSIM registration can only be done through a Singapore network and Singtel hi!App within 90 days.
- Open Singtel hi!App Open hi!App and click on “I have a new SIM/eSIM” > Set up new eSIM.
- Refer to the full guide here
