Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: At the corner between Via Ricasoli and Piazza San Marco, in front of the loggiato of Accademia delle Belle Arti. An Assistant will be waiting for you wearing blue clothing with Caf Tour and Gray Line logos. It is mandatory to arrive at the meeting point at the mentioned check-in time.(Via Ricasoli 58, 50122 Florence FI, Italy)
Know in advance:In case of delay it will not be possible to get the time-entry ticket and museum access, nor to have a refund or reschedule the entry
To collect the audioguide inside the museum you have to show the original copy of your Identity Card or Passport, they will keep your ID document until the end of the visit when you will return the audio guide. If you lose or don’t return the audio guide, you will be asked for a refund of € 250,00 per unit
The service of pre-booking provided by the local operator ensures to skip the long line (or the general admission line). Despite these reservations, during periods of increased inflow of visitors, the admission to the museums may be subject to delays due to security check at the entrance (metal detector) and the maximum number of people allowed at the same time inside the museum for security reasons. Based on the above reasons any possible delay cannot be attributable to the local operator's responsibility