Not Suitable For: People with mobility impairments
Not Allowed: Food and drinks
Not Allowed: Luggage or large bags
Not Allowed: Pets (assistance dogs allowed)
Not Allowed: Mobility scooters
Know Before You Go: Wheelchairs, folding seats, and usable canes in the museum can be made available. Baby carriages with a metal frame are not accepted in the museum.
Know Before You Go: Strollers are available in the cloakroom. All these facilities are available in exchange for a piece of identification.
Know Before You Go: Clients must arrive at the meeting point 15 minutes before the start of the tour. This is due to the timed entry of the tickets.
Know Before You Go: Tickets are timed and expire within 5 to 10 minutes.
Know Before You Go: Please be advised that it is not possible to join the tour after it has commenced.
Know Before You Go: Please be aware that all customers will have to go through security to enter Orsay. This line may be long in high season, up to 20 minutes.
Know Before You Go: Tips/gratuities (for your guide) are always appreciated.