Ticket Validity & ID: Tickets are non-transferable. The passenger’s name on the ticket must match a valid ID. No refund or replacement for lost tickets. Tickets purchased on promotions or discounts are non-refundable.
Important: During the rainy season, bad weather, or unforeseen events (eg. Boat maintenance), trips may be suddenly cancelled. We suggest adding an additional hour to ensure a smooth schedule. In such cases, full refund will be issued.
Refunds or amendments can only be processed at the OceanJet ticketing office and are subject to OceanJet’s policy.
For round-trip tickets, both sectors must be booked with OceanJet to qualify for a full refund. If one way is purchased from another agency, a full refund will not be provided in case of weather-related cancellation.
After your booking is made, you will receive an instant confirmation email to acknowledge your request (this is not your ticket). Your e-ticket will be sent to your registered email within 2 days. Kindly note that in rare cases, bookings may be cancelled due to availability, as inventory is managed by OceanJet.
Monday 05:00 - 18:20
Tuesday 05:00 - 18:20
Wednesday 05:00 - 18:20
Thursday 05:00 - 18:20
Friday 05:00 - 18:20
Saturday 05:00 - 18:20
Sunday 05:00 - 18:20
Monday 05:00 - 18:20
Tuesday 05:00 - 18:20
Wednesday 05:00 - 18:20
Thursday 05:00 - 18:20
Friday 05:00 - 18:20
Saturday 05:00 - 18:20
Sunday 05:00 - 18:20