Once the ticket is issued, it is only valid for the flight on that day, no endorsement is allowed, and no change of flight or name is allowed.
Taiwanese passengers must present their identity documents to the airline counter to collect their boarding passes 1 hour before the flight takes off. Non-Taiwanese passengers are required to present their passports to collect their boarding passes.
If a ticket has been issued but fails to check in, the ticket will be deemed invalid and no refund will be given.
The free motorcycle rental is calculated for 48 hours. If you are overdue for 1 hour, you must pay an overtime fee on site. If you exceed 6 hours, it will be counted as one day.
Overtime surcharge for using a motorcycle: NT$50/hour on weekdays and holidays; NT$80/hour on national consecutive holidays and the day before consecutive holidays; NT$100/hour during Spring Festival holidays.
If the vehicle interior and equipment are scratched, cracked, or damaged when returning the vehicle, compensation will be based on the price quoted by the authorized maintenance shop/original manufacturer.
The average daily mileage of a motorcycle is limited to 200 kilometers. If the mileage exceeds 200 kilometers, an additional NT$3 will be charged for every 1 kilometer.
Motorcycle rental does not include fuel. The fuel used by the motorcycle must be prepared by the lessee. When returning the motorcycle, the fuel in the fuel tank should not be lower than the amount of fuel when the motorcycle was taken out. If the fuel level when returning the motorcycle is lower than the amount of fuel when the motorcycle was taken out, The lessee must go to the gas station to refuel by himself, or agree to the car rental company to charge for the shortage of fuel plus a 10% service fee.
Free roadside assistance is limited to mechanical breakdowns, excluding tire blowouts and car crashes. The scope is from Taroko and Tianxiang in the north to Ruisui (mountain line) and Fengbin (sea line) in the south. Please be informed.