A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 2 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: High blood pressure, Heart disease, Epilepsy, Pregnant women, Asthma
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
If you do not participate in the event due to personal reasons during the non-cancellable period, extensions and refunds will not be accepted. (Examples of personal factors: diagnosis, injury, menstrual period, car accident, oversleeping...) Participants are responsible for reading this clause before making payment, and understand and bear the relevant risks.
The activity will run normally on rainy days. If the Central Weather Bureau issues sea/land or heavy rain warnings, the activity will be postponed or cancelled.
If the above-mentioned alarm takes effect during the activity or the coach judges that the activity cannot be carried out safely and terminates the activity early, no refunds or replacements will be arranged.
Late/no-show: If a participant is overdue for more than 20 minutes from the meeting time, the registration will be automatically canceled and no additional waiting will be required or participants will be accepted to join the event midway. Participants who are unable to participate in the event due to lateness/no-show will not be refunded or postponed. If there is a slight delay (within 20 minutes), please inform the coach of the day 15-20 minutes before the meeting
High-Speed Rail (HSR) does not directly reach Hualien. The most common and recommended inter-city travel option is the conventional Taiwan Railways Administration (TRA) train to Hualien Station. Trains from major cities like Taipei offer scenic routes along the east coast. Alternatively, you can take a bus from major cities to Hualien, though travel time is generally longer. For faster travel, domestic flights are available from Taipei Songshan Airport to Hualien Airport.
Hualien has a local bus system, but reaching the specific Aqua Forest SUP activity location often requires additional local transport from Hualien City. Travelers typically arrive at Hualien Station by train. From there, while some local buses might go in the general direction, for direct access to the secret watery forest, arranging a local taxi, ride-sharing service, or a pre-arranged transfer is usually more convenient and reliable, especially since the activity is described as being in a secluded 'secret place.'
Yes, taxis are generally available in Hualien City, and ride-sharing services are also becoming increasingly accessible. For reaching specific activity sites like the Hualien Aqua Forest SUP, especially those located in more secluded areas, it is often advisable to pre-book a taxi or arrange a ride-sharing service in advance. This ensures timely and direct transport to the activity location, providing a convenient way to get to the secret watery forest without navigation concerns.
Scooter and bicycle rentals are widely available in Hualien City, particularly around Hualien Station and other popular tourist areas. However, as the Aqua Forest SUP activity takes place in a 'secret place' away from the immediate city center, it is unlikely you will find rental shops directly at the activity location. It's best to rent your preferred vehicle in Hualien City and use it for local exploration around the city and other accessible scenic spots, complementing your pre-arranged transport to the SUP activity.
No, participants in the Hualien Aqua Forest SUP experience do not need to bring their own special equipment or worry about SUP transportation. The activity is designed for convenience; all necessary SUP equipment is provided, and transportation directly to the secret watery forest location is included. This arrangement allows you to easily enjoy the unique paddling experience among the camphor trees without prior preparation for gear or logistics.
The Hualien Aqua Forest SUP offers a unique immersion into a serene watery forest filled with thick camphor trees, unlike typical open-water SUP. You paddle among the trees, enjoying beautiful reflections on the lake. It's led by professional coaches, making it a safe and water-friendly activity suitable for families and children. The experience is designed to bypass strenuous trekking, with direct transport to the secret location, allowing for an effortless and magical encounter with nature.
Yes, the Hualien Aqua Forest SUP is explicitly designed as a water-friendly activity suitable for parents and children to experience together. Safety is a top priority; the activity is led by professional coaches who provide comprehensive safety briefings and guidance throughout the experience. All necessary safety equipment, such as life vests, is provided to ensure a secure and enjoyable environment for families exploring the tranquil watery forest.
The Hualien Aqua Forest SUP activity typically lasts for a few hours, as mentioned in the experience description. This duration usually includes a safety briefing from professional coaches, time spent paddling and exploring the tranquil watery forest with its distinctive camphor trees, and enjoying the serene reflections on the lake. The exact time spent directly on the water can vary based on the group and specific itinerary but is designed for a fulfilling and leisurely experience.