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Japan WiFi device and power bank floating over Kyoto's Kinkaku-ji Golden Pavilion, symbolizing 4G high-speed unlimited internet access for travelers exploring ancient sites.
Japan WiFi device and power bank against Tokyo Station's modern cityscape, highlighting 4G high-speed unlimited internet access in Japan's major cities for convenient travel.
Japan WiFi device and power bank over beautiful blue hydrangeas, symbolizing 4G high-speed unlimited internet access for exploring Japan's diverse natural scenery.

Unlimited 4G Pocket Wi-Fi (Multiple Airport Pick-Up Options) | Japan

4.6Excellent
Sold 3K+

Free cancellation 4 day(s) prior to experience date
Please present your e-voucher and passport on-site

  • Pick-up your device at key locations including Narita, Haneda, Chubu, Fukuoka, and New Chitose airports
  • Connect up to 10 devices simultaneously, making it the optimal choice for group travels in Japan
  • Enjoy a budget-friendly price without the need for a deposit
  • Free portable charger is provided, no worry about power supply when go out for a long time!
  • Enhance your travels with the option to rent a translator device, navigating language barriers easily
[5% App discount] Code: APP5OFF , HK: APP15HK
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Package Options

Product Info

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

Experience convenience with a package that comes with a compact WiFi router (104 x 60 x 18.3 mm), a power bank, USB cable with adapter, a prepaid return envelope, and a travel bag complete with an instruction manual

Overhead view of Japan WiFi rental kit components: WiFi device, free portable power bank, charging cable, mail-in return envelope, and pouch, showcasing product completeness and convenience.

Consider adding a translator device to overcome communication barriers during your visit to Japan

Gold pocket voice translator device displayed front and back, featuring screen and buttons, designed to facilitate seamless communication for worry-free travel in Japan.

Wi-Fi Specifications

Data Usage SpecificationsUnlimited data
Transmission Specifications4G
Signal Coverage AreaJapan(The signal will be weaker in suburbs, basements or mountainous areas)
Mobile CarrierSoftBank
Charging Time5 hours
Battery Life20 hours, subject to usage and number of connected devices
DepositNo deposit required
Size104 x 60 x 18 mm
Number of Devices SupportedConnects up to 10 devices. Bandwidth is shared among connected devices; the more devices connected, the slower the speed
IncludesPortable Wi-Fi, Battery, USB cable, Adapter, User manual, Wi-Fi packaging
Notes

・When returning, please be sure to put all the accessories in the equipment bag and return it by mail bag.

Please reserve sufficient time for the customs and package pick-up and make sure to check the operating hours

・The usage contract for this SIM product is signed between the customer and Inbound Platform Co., Ltd.

Important Info

Includes/Excludes

  • Return envelope (pre-paid already)
  • Damage fee
  • Extension fee

Surcharge(s)

Damage policy

・Wifi router:JPY 40,000
・Back cover of Router:JPY 2,000
・Built-in Battery JPY 4,000
・AC adapter (plug-in): JPY 1,000
・USB Cable: JPY 1,000
・Plastic Zipper Pouch: JPY 1,000
・Loss / Fatal damage of translator:JPY 20,000

Late Return / Lost Equipment Fee

・A late fee of JPY 700 per unit per day will be incurred from the third day after the end of use (the same applies to optional equipment).
・If the equipment does not arrive at the Company within 10 days after the contract usage end date, it will be treated as lost, and a penalty fee of JPY 40,000 per unit will be charged.
・However, if the user does not respond to inquiries from the Company in this case, an additional penalty fee of JPY 60,000 per unit will be charged separately.

Reminders

  • The quality of transmission may be influenced by terrain, weather, building obstruction, number of people in use, and location

  • Please understand that cancellations and refunds cannot be canceled due to factors such as service changes of telecommunications providers, non-reception coverage, network speed, and natural disasters.

  • According to International Fair Use Policy, no refund will be available when your device is throttled or rendered unserviceable in the following cases: Streaming TV/video online in a prolonged period, downloading large files, playing online games, etc.

  • Please do not remove the back cover unless instructed so to avoid damage

  • In the case of theft, loss, or damage, an additional fee will be incurred

  • Should you need to return to your country on a later day due to unforeseen reasons, please contact us directly to make an extension request. Failure to do so within said time without returning the device will be deemed a late return with a penalty

  • Please pick up your device on the designated day and during service hours. Pickup will become unavailable otherwise

  • Please return equipments in "original condition" using the return envelope within 2 days of the end date of the rental period. (The postmark from the last day of the rental period to the next day is proof)

  • Any postbox/post office in Japan is okay to mail your return package. No need to mail from the same location you picked up

  • Pack all items into your return envelope and make it FLAT so that it can goes into a postbox slot smoothly. (This envelope is enclosed in your original package in postage-paid and self-addressed conditions)

  • The supplier shall not be held responsible for any loss or damage due to transportation accidents during the return process

  • The Company may change the usage fees and other service content of the Service without obtaining the consent of the Customer if there are legitimate reasons, such as instructions from telecommunications carriers, amendments to laws, or necessity for service provision

Pickup Point

Available for Pickup

Narita International Airport (NRT) T1

JAL ABC Counter, South Side, Arrival Hall, 1F, Central Building

Service Hours
  • Every day, starting from 6:30 am, until within an hour after the last flight arrives
  • Once your package has been shipped, a tracking number will be sent to your email
  • When you arrive at the airport counter, please present your "passport" and "tracking number" to collect your package during the designated airport counter’s business hours

Available for Pickup

Narita International Airport (NRT) T2

JAL ABC Counter, International Arrival Hall, 1F

Service Hours
  • Every day, starting from 6:30 am, until within an hour after the last flight arrives
  • Once your package has been shipped, a tracking number will be sent to your email
  • When you arrive at the airport counter, please present your "passport" and "tracking number" to collect your package during the designated airport counter’s business hours

Available for Pickup

Tokyo Haneda International Airport (HND) T3

Ninja WiFi Counter, Arrival Hall, 2F

Service Hours

Monday 06:30 - 23:00

Tuesday 06:30 - 23:00

Wednesday 06:30 - 23:00

Thursday 06:30 - 23:00

Friday 06:30 - 23:00

Saturday 06:30 - 23:00

Sunday 06:30 - 23:00

  • Once your package has been shipped, a tracking number will be sent to your email
  • When you arrive at the airport counter, please present your "passport" and "tracking number" to collect your package during the designated airport counter’s business hours

Available for Pickup

Kansai International Airport (KIX) T1

Kansai International Airport Terminal 1 n・e・s・t Kansai Airport Station Counter

Service Hours

Monday 09:00 - 21:00

Tuesday 09:00 - 21:00

Wednesday 09:00 - 21:00

Thursday 09:00 - 21:00

Friday 09:00 - 21:00

Saturday 09:00 - 21:00

Sunday 09:00 - 21:00

  • Once your package has been shipped, a tracking number will be sent to your email
  • When you arrive at the airport counter, please present your "passport" and "tracking number" to collect your package during the designated airport counter’s business hours

Available for Pickup

Fukuoka Airport (FUK) -

Global WiFi Counter, 1F, International Terminal

Service Hours

Monday 07:00 - 21:30

Tuesday 07:00 - 21:30

Wednesday 07:00 - 21:30

Thursday 07:00 - 21:30

Friday 07:00 - 21:30

Saturday 07:00 - 21:30

Sunday 07:00 - 21:30

  • Once your package has been shipped, a tracking number will be sent to your email
  • When you arrive at the airport counter, please present your "passport" and "tracking number" to collect your package during the designated airport counter’s business hours

Available for Pickup

Chubu Centrair International Airport (NGO) T1

1F, Airport Post Office

How to Get There
・When your package is shipped, a tracking number will be sent to your e-mail. ・When arriving at the airport post office, please present your "PASSPORT" and "Tracking Number" to pick up your package within the business hours of the designated airport post office.

Service Hours

Monday 09:00 - 17:00

Tuesday 09:00 - 17:00

Wednesday 09:00 - 17:00

Thursday 09:00 - 17:00

Friday 09:00 - 17:00

Saturday Closed

Sunday Closed


Available for Pickup

New Chitose Airport (CTS) -

JTB Counter - 1F, Domestic Terminal, South Side

How to Get There
- Once your package has been shipped, a tracking number will be sent to your email / - When you arrive at the airport counter, please present your "passport" and "tracking number" to collect your package during the designated airport counter’s business hours

Service Hours

Monday 08:00 - 19:00

Tuesday 08:00 - 19:00

Wednesday 08:00 - 19:00

Thursday 08:00 - 19:00

Friday 08:00 - 19:00

Saturday 08:00 - 19:00

Sunday 08:00 - 19:00


How to Use

  • Provide customer service in Chinese, English and Japanese
  • Activate steps
  1. Power ON your Wi-Fi router unit.
  2. Go to the “Settings” screen of your device.
  3. Switch “Wi-Fi” ON.
  4. Select your Wi-Fi router’s SSID from the list.
  5. Enter your Security key as a password.
  6. Click/Tap “Connect”.

How to Use Your Voucher

  • Please present your e-voucher and passport on-site
and show the tracking number

Validity Period

  • The voucher must be used on the selected date and within operating hours; Invalid after expiration

Cancellation Policy

  • Cancellations 4 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
  • Cancellation is not allowed between 0–3 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
NOTE
  • Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

FAQ

1. Does the Softbank 4G Pocket Wi-Fi for Japan offer truly unlimited data?

Yes, the Softbank 4G Pocket Wi-Fi provides unlimited 4G data throughout your entire visit to Japan. This feature ensures you can continuously access the internet for navigation, communication, streaming, and social media without concerns about data caps or extra charges.

2. What are the advantages of renting a Pocket Wi-Fi device for travel in Japan compared to other options?

Renting a Pocket Wi-Fi in Japan offers significant advantages, especially for groups or those with multiple devices. It allows up to 10 devices to connect simultaneously and comes with a free portable charger. This provides stable internet access for everyone, eliminating the hassle of buying local SIM cards or relying on public Wi-Fi.

3. Where can I pick up the unlimited 4G Pocket Wi-Fi device upon arrival in Japan?

You can conveniently pick up your unlimited 4G Pocket Wi-Fi device at several major airports in Japan. Key pick-up locations include Narita, Haneda, Chubu, Fukuoka, and New Chitose airports, ensuring easy access right after you land.

4. What is the process for renting and returning a Pocket Wi-Fi device in Japan?

The rental process typically involves pre-booking online, then picking up the device at a designated airport counter in Japan. For returns, you generally drop off the device at the same or a specified airport counter before your departure. Booking through KKday allows for straightforward online pre-arrangement and selection of pick-up and return locations, streamlining your travel experience.

5. How many devices can connect to one Japan 4G Pocket Wi-Fi unit simultaneously?

One Japan 4G Pocket Wi-Fi unit is designed to connect up to 10 devices simultaneously. This makes it an optimal choice for groups, families, or individuals traveling with multiple gadgets, ensuring everyone can stay connected on their smartphones, tablets, and laptops.

6. Can a translator device be rented along with the Japan Pocket Wi-Fi?

Yes, you have the option to enhance your travel by renting a translator device in conjunction with the Pocket Wi-Fi. This additional service helps you easily overcome language barriers, facilitating smoother communication and interactions during your stay in Japan.

7. Are there any additional fees or deposits required when renting this Pocket Wi-Fi for Japan?

No, a key benefit of this Pocket Wi-Fi rental service is that no deposit is required. You can enjoy a straightforward and budget-friendly rental without worrying about additional hidden costs or having to pay an upfront security deposit.

8. What makes this 4G Pocket Wi-Fi a convenient option for travelers in Japan?

This 4G Pocket Wi-Fi offers convenience through its wide availability for airport pick-up, included free portable charger for extended battery life, and the capacity to connect multiple devices. It simplifies staying connected, allowing travelers to navigate and communicate easily without searching for public Wi-Fi or managing local SIM cards.

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