Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Pickup service if booked, or collective meeting point at: 17, Straszewskiego Street, in front of the Radisson Blu Hotel.(Floriana Straszewskiego 17, 31-101 Kraków, Poland)
Tours in Italian, French, German and Spanish require a minimum number of 2 participants
Please provide the name and address of your accommodation, in order to organize the pick-up service
IMPORTANT: please reconfirm the starting time and pick up place directly with the provider at the contacts provided in the voucher you receive after the booking. If you don't use the pickup service, please put "meeting point" in the question box
NOTE: the museum requires the name and surname of every guest for entry, please add this additional information at checkout
IMPORTANT: every guest MUST carry an ID or passport matching the name and surname provided at checkout which will also be reflected on your museum entrance ticket
A visit to Auschwitz-Birkenau can prove traumatic, therefore we recommend that visitors are at least 13 years old
While in the camps, visitors are required to behave appropriately and respectfully
Visitors are generally allowed to take pictures with a few, clearly indicated exceptions
The maximum size of your carry-on can not exceed the following dimensions: 30x20x10cm. You can leave larger luggage in the car
Please note that in the camps there are mostly dirt tracks, which may cause minor difficulties for wheelchair-users
Some spaces are not accessible by wider wheelchairs or strollers. For the comfort of visitors with mobility problems, the museum provides substitute wheelchairs of size allowing them to move around the grounds and buildings. Our driver will help you arrange the substitute wheelchair