1. This trip requires you to have a valid photo ID, such as: your passport with a U.S. visa, U.S. ID card, or U.S. driver's license.
2. Minors or children under the age of 18 must be accompanied by an adult to participate in the tour. Minors or children traveling alone are not allowed to participate.
3. For the safety of pregnant women, pregnant women must be no more than 24 weeks pregnant at the end of the tour to participate.
4. The hotel offers different room types, such as a king/queen size room or a double size room with two twin beds. While the number of rooms available is guaranteed, the specific room type and location are not guaranteed. Specific bed types cannot be requested; availability is subject to change.
5. The itinerary does not accept or will not assist with sharing rooms with strangers. Room types and numbers must be booked according to the actual number of travelers.
6. Each hotel has different methods for collecting and refunding deposits (mostly via credit card). Tour participants will need to cooperate according to the specific regulations.
7. The Northern Lights are a unique natural phenomenon in the polar regions. Under clear weather conditions, there is a very high chance of seeing them. However, due to weather conditions or other natural factors, the Northern Lights may be weak and unseen. No refunds will be given if you do not see them or the experience is unsatisfactory.
8. During aurora viewing, please do not use the flash function of your photography equipment to avoid affecting others' observation and photography.
9. The order of the itinerary for this product will be readjusted based on the tourists' arrival date, local weather, etc. The content of the tour will remain the same, and the displayed itinerary order is for reference only. Optional activities will be coordinated and arranged based on factors such as registration and weather conditions. The recommendations in the itinerary are for reference only and do not represent the actual dates of the activities. If you have any activities not included in the itinerary, please confirm in advance to avoid itinerary conflicts.
10. Winter temperatures in Alaska are low, so please prepare warm clothing according to your own needs, such as: down jackets, fleece jackets, hats, scarves, snow boots, sunglasses, etc.
11. Smoking is prohibited on the tour bus. Most hotel rooms also prohibit smoking; hotel cleaning staff are professionally trained, and security personnel will professionally record evidence. If caught smoking, the cleaning fee will be borne by the guest. If you need to smoke, please go to the designated smoking area.
12. Each order only provides one free airport pick-up service within the specified time frame. If pick-up cannot be arranged due to weather, flight delays, or other reasons, the customer is responsible for their own transportation costs.
13. If you are unable to participate in the tour or withdraw from any part of the tour due to personal reasons (lack of travel documents, flight delays, lateness, illness, accidents, etc.), the tour fee and accommodation fee already paid will not be refunded, and no other compensation will be provided.
14. If there is a discrepancy between the time indicated in the itinerary and the time announced by the tour guide on-site, please refer to the time announced by the tour guide.
15. Depending on the daily itinerary, you may be served by a different guide.
Sekurang-kurangnya 2 peserta diperlukan untuk tur bertolak. Jika bilangan peserta tidak mencukupi, tur akan dibatalkan. E-mel pembatalan akan dihantar 2 hari sebelum tarikh berlepas
Pelancong dengan keadaan berikut atau masalah kesihatan lain yang boleh bertambah teruk akibat rangsangan berlebihan tidak digalakkan menyertai aktiviti ini: Wanita hamil, Tekanan darah tinggi, Penyakit jantung
Sila tiba di lokasi yang ditetapkan 10 minit sebelum waktu berlepas, kerana tur akan bertolak tepat pada waktunya