Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: On arrival go to the turnstiles and scan your barcode to enter the park. The ticket is only valid on the day booked. Please note that you will need to go through security checks before reaching the turnstiles(Farley Ln, Alton, Stoke-on-Trent ST10 4DB, United Kingdom)
Additional hygiene and safety measures have been put in place throughout Alton Towers Resort including temperature checks on arrival, enhanced cleaning, one-way systems, and social distancing markers, contactless payments and reduced capacity
All guests (over 11 years old) will now be required to wear masks on all our rides (excluding water rides) and any other locations where they are required. People with certain health conditions and people with a disability are exempt
Please note that some experiences (shops, restaurants, indoor experiences) may be unavailable or have restrictions on the number of guests to ensure social distancing
No child or children under the age of 12 will be admitted to the attraction unless they are accompanied by an adult aged 18 years. Children must remain under the control or supervision of an adult at all times
Children under 3 years old receive free entry into Alton Towers Resort and do not require a pre-booked ticket. They will receive a ticket for entry at admissions
Guests able to provide evidence of disability are entitled to bring a helper free of charge and a second helper half price. Standard price applies to disabled guests. Please read full accessibility information here before you visit
Each ride has its own height restrictions ranging from 90cm to 140cm minimum
Buggies can be hired at Towers Trading Co. (near the Main Entrance) for a cost of £10 single or £15 double