If the service time exceeds 10 hours, an overtime service fee of 5,000 yen per hour must be paid in cash on-site.
If you require a child seat, the first one is provided free of charge. Subsequent seats will cost JPY 2000 each. Please indicate the required number in the remarks column when booking and pay the driver on-site.
If a passenger causes serious damage to the vehicle during the journey (such as vomit, odor, or difficulty in cleaning), a cleaning fee (JPY 2w-5w) will be charged depending on the circumstances.
Sekiranya berlaku kelewatan akibat lalu lintas, cuaca, atau faktor force majeure lain yang menyebabkan pembatalan sebahagian tarikan, sila hubungi khidmat pelanggan. Kami akan menguruskan pemulangan wang separa untuk anda
Sekiranya berlaku cuaca buruk seperti taufan atau ribut salji, keputusan untuk membatalkan tur akan dibuat 1 hari sebelum berlepas (waktu tempatan 20:00). Pemberitahuan akan dihantar melalui e-mel
Pelancong dengan keadaan berikut atau masalah kesihatan lain yang boleh bertambah teruk akibat rangsangan berlebihan tidak digalakkan menyertai aktiviti ini: Tekanan darah tinggi, Penyakit jantung, Fobia ketinggian, Asma, Epilepsi, Wanita hamil
Please arrive at the meeting point 15 minutes before the deadline. Latecomers will not be waited for.
When the private charter car is in motion or you are walking after getting off, please be aware of your surroundings and personal safety at all times. Do not look at your phone screen while the vehicle is in motion or while crossing the street. KKday and the private charter car provider are not legally responsible for any accidents caused by your negligence during your trip.