— Important Information —
• The distance of the trip must be within 300 kilometers.
• The first child safety seat is free (because it's a legitimate ride-hailing company, child seats are legally exempt; you can choose freely according to your needs).
• Please be sure to leave your LINE ID or WeChat number when ordering. The driver will contact you before the trip begins.
• Additional charges may apply for trips outside the scope of the booked package.
• The driver is not a professional tour guide and cannot provide the same explanations or guided tour services as a professional tour guide. Please be aware of this.
Overtime fees will be charged if the rental period exceeds 10 hours, at 5,000 yen per hour. The driver will provide return time suggestions based on map traffic conditions. If the overtime is caused by traffic jams on the day, the passenger will be responsible for the overtime fee.
Parking fees incurred during the trip are the responsibility of the guest and should be paid to the driver in cash.
If the itinerary includes a visit to the 5th station of Mount Fuji, guests will need to pay an additional toll fee of approximately 2000 yen.
If your trip involves multiple routes, an inter-regional service fee will apply (e.g., Hakone + Kawaguchiko; Kamakura + Kawaguchiko, etc.). Please contact customer service in advance.
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
If you board or alight outside of Tokyo city limits, the driver's empty round-trip time will be deducted. (For example, if you board in the Kawaguchiko area, the 2-hour empty pick-up time will be deducted, meaning the actual travel time will be 8 hours.)