| Tour Type | Private tour |
| Tour types | Guided tour |
| Meal arrangement | Arrange yourself |
| Sightseeing type | City walking tour, Temples & shrines, Historic site tour |
| Transport | Charter car |
In the event of delays due to traffic conditions, weather, or other unavoidable circumstances, we may cancel visits to some spots. In such cases, please contact customer service. We will process a partial refund in accordance with our policy.
In the event of bad weather such as a typhoon or snowstorm, you will be notified by email one day before departure (20:30 local time) whether the trip will be cancelled or not.
To avoid delays to your trip, please be at the designated location 5 minutes early. We cannot wait for latecomers.
If your trip exceeds the scheduled time due to changes or additions to your destinations or traffic congestion, you will be charged an additional fee. Please pay the fee to the driver in local currency (NTD) at the end of the trip.
Please note that there is a possibility of slightly earlier or later arrival times depending on traffic conditions, so please use this as a guide only.
During the following peak periods, traffic restrictions will be put into place at some tourist destinations, so heavy congestion is expected. You may need to transfer to a shuttle bus near your destination.
・New Year's holiday period: December 25th to January 5th
・Lunar New Year: End of January to mid-February (varies by year)
・Each weekend
・Japanese holidays, Taiwan holidays, and mainland China holidays
If your flight is cancelled due to a typhoon, you will not be charged a cancellation fee if you submit a typhoon cancellation certificate to us in advance.