Note: If customers place orders on Saturday or Sunday, the processing date will be postponed to Monday.
• The processing time for the E-visa will be calculated from the moment we receive all the necessary information for the E-visa procedure. Please provide the information as soon as possible so that you can receive the E-visa at your desired time.
• In the case that the visa application is unsuccessful, the customer will be refunded the fee. (There There will be no refunds if the customer has previously violated the law in Vietnam, if the background check is unclear, or if the immigration department refuses to process the application. Therefore, please provide clear information when applying for an E-visa.)
The service will not provide refunds for customers who are in the process of applying for an E-visa.
•Please note that the processing time for the E-visa will be calculated based on WORKING DAYS: From Monday to Friday
- Working hours: (Morning) from 8:00 to 11:30; (Afternoon) from 14:00 to 17:00.(based on Vietnam time).
The processing time for the E-visa only applies during working hours. If customers submit their visa For applications outside of working hours, the visa applications will be processed on the next working day.
• The processing time for the E-visa WILL NOT INCLUDE the date of visa application submission.
• For daily packages, the departure date selected for your order is the date your visa becomes effective and cannot be changed after confirmation, so please choose carefully. Please ensure that the departure date you choose matches the entry date on the form.
• During the E-visa application period, individuals within the territory of Vietnam will not be able to apply for an E-visa; please take note. while residing in Vietnam, customers on the blacklist, or those who have previously violated the law in Vietnam.