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I recently booked a round‑trip private car service from Kuala Lumpur to Melaka with Ivy Holidays, and it was an excellent experience from start to finish. I want to give special thanks to our return‑trip driver, Shiva, who was truly outstanding. He reached out in advance, provided helpful reminders, and proactively considered the traffic situation to ensure a smooth journey. Communication with him was effortless — his English was clear, and he was friendly and warm throughout the ride. Since we were traveling as a family and my parents needed occasional restroom stops, Shiva was always patient and accommodating. Thanks to his thoughtful driving and care, we returned to our hotel safely and comfortably. A big thank‑you to Shiva and Ivy Holidays for making our family trip so pleasant. Highly recommended.