General
• Reservation available until 7 days before tour departure.
• Above programs are based on joint Sit-in-Coach Tour guided by a bilingual speaking guide (Mainly Korean to English or other languages)
• For speakers of languages other than English, this tour program may be accompanied by a guide speaking another language.
• The above tour program is operated on fixed days in the calendar with minimum 2 passengers but please contact us for a confirmed date
• It is kindly noticed that we have no responsibility for your personal incidents or lost items during all the tours.
• The size of the vehicle may vary depending on the number of the passengers on the day of departure.
• It is kindly noticed that no refunds will be made for any part of the tour that is due to personal reasons.
• Booking or changing requests have to be made at least 7 days before tour departure.
• Wi-Fi service is not provided on the coach, so please buy a SIM card or rent an Wi-Fi egg to use the Internet at the airport.
• It is difficult to exchange money in Korean money for local tourist attractions included in tours other than metropolitan cities. It is advisable to exchange money before the tour departs.
• ATMs that can withdraw foreign currency are rare in local tourist attractions, so it is advisable to withdraw money before tour departs.
• All the itineraries of our company do not include personal travel insurance. There are certain risks and dangers in outdoor activities. Guests must evaluate their own health or ability. The company will not be responsible for any physical damage or casualty caused by accidents or unpredictable factors.
Accommodation
• Hotel and room type are subject to change depending on the availability of the hotel or their rooms.
• The price above is based on the use of a twin or triple room per person. If you would like a single room, a single room surcharge will apply.
• The price for children without an extra bed is 80% of the adult rate, and if an extra bed is required, the adult rate will be charged.
> For infants under the age of 24 months, the tour price is free of charge, for those aged 24 months or older and under 6 years of age, children’s price will be charged, and for those aged 6 years or older, adult price will be charged.
• Booking for an adult + one or more children (24 months old ~ under 6 years old)
> When an adult and one or more children are traveling together, the children’s fee will be charged as the adult price when using separate beds in twin and triple rooms. If the adult and the child or children share a bed in the rooms, children’s price will be charged as normal.
Cancellation or Absence Policy
• Group (10 people or more) Cancelation fee
- 4 weeks prior: 20% of tour price,
- 4 weeks ~ 15 days prior: 30% of tour price
- 14 days prior ~ departure day: No refund
- No show: No refund
• Individuals (fewer than 9 people) Cancelation fee
- 14 days ~ 8 days prior: 20% of tour price
- 1 week ~ 4 days prior: 50% of tour price
- 3 days prior ~ departure day: No refund
- No show: No refund
** To ensure smooth processing, please submit any cancellation or modification requests on business days only (excluding weekends)**
最少催行人員:1名。お申し込み人数が最少催行人員に満たないときは、ツアー/体験の催行は原則として中止 (キャンセル) となります。その場合は、ご利用日の7日前にメールでお知らせいたします。
交通状況や天候等の不可抗力によりツアー/体験時間が延長され、一部の内容が取り消しとなった場合は、カスタマーサービスまでご連絡ください。一部返金等の対応をさせていただきます。
悪天候の場合は、ご利用日の1日前 (現地時間:17:00) にツアー/体験の催行有無が決定されます。催行中止 (キャンセル) 確定時には、メールでお知らせいたします。
集合場所には、出発/開始時間の10分前までにお越しください。お客様が遅れた場合も、定刻どおり出発/開始いたします。
2歳未満のお子様には、お食事は含まれておりません。