A surcharge applies for services starting or ending between 22:00 and 05:30.
* 7-Seater: 100,000 VND/trip
* 16-Seater & VIP Limousine: 200,000 VND/trip
(Please pay directly to the driver in cash).
Please keep the vehicle clean and handle equipment with care. In case of vomiting or damage to the vehicle's interior, a cleaning or repair fee will be charged based on the actual condition and negotiated directly with the driver.
7-seater: 100,000 VND/hour (Payment directly to the driver)
VIP limousine, 16-seat Van : 200,000 VND/hour (Pay directly to the driver)
交通状況や天候等の不可抗力によりツアー/体験時間が延長され、一部の内容が取り消しとなった場合は、カスタマーサービスまでご連絡ください。一部返金等の対応をさせていただきます。
集合場所には、出発/開始時間の10分前までにお越しください。お客様が遅れた場合も、定刻どおり出発/開始いたします。
In case you can't see or find the driver, please contact the operator immediately for assistance through KKday's online chat function or our customer service department.
Please provide accurate information about the pickup/drop-off location (hotel name, address, etc.). If any issues arise due to inaccurate information, you will be considered not to have arrived and will not receive a refund.
If you arrive early, please wait for the driver. If the driver arrives late due to unavoidable circumstances, please wait at the pickup point. If you leave without informing the driver, you will be considered absent and will not be refunded.
If the vehicle encounters any technical/mechanical/unexpected problems, please note that an equivalent/higher quality replacement vehicle will be deployed to ensure a smooth ride.
Please provide contact information that can be reached in the "Requests & Notes" section When booking a room.
It is not possible to change the pickup location/time on the day before and the departure date, except in cases of force majeure.
Please refrain from eating in the car, and cleaning fees may be charged if there is a food-related stain.
Please provide your schedule first. If you don't have one yet, please make a note of it. A staff member will contact you soon to advise you on the schedule. This will make your trip more convenient and provide the best experience.
If you need to use a child chair, please fill out the notes