メルボルンで人気のホップオンホップオフバス

冬天有機會遇見飄雪，夏天涼爽避暑。我每次嚟雪梨必訪，纜車上可以飽覽180度山谷全景，冇得彈。四季皆美

行程舒適，導遊清晰介紹墨爾本的歷史和風景，對團友十分友善

It’s comfortable travel

導遊講解內容非常少，態度不太友善。因沒有現金給導遊費，導遊便與另一團的導遊商議以電子方式用兩倍價錢換取現金給我們，我們提出到市區再atm提款給他，他拒絕，表示要即時給予才可上車回程。最後遇到好心人，看不過眼，以正常價錢換取現金交了小費，才不用流在荒山野嶺。雖然我們應有責任提早準備現金，但認為導遊此行為不太誠實，與其他人串聯收取雙倍價錢，不即時給予小費又不給予上車回程，實在令人難堪及影響旅遊公司的形象。提醒各位一定要準備好小費，以免被收取雙倍價錢。

導遊超幽默！人非常好，路上也會播音樂，整個很輕鬆的感覺，有發現野生動物時也會立刻跟我們說，我們運氣很好，看到了很多種動物，雖然離市區有些遠，但是非常值得去！

推薦大家選擇 Plus 座位，可以在戶外近距離跟著小企鵝一起走，看著牠們可愛地回家，體驗非常獨特！ 巴士乾淨且舒適，整趟旅程規劃得很棒，讓人感到放鬆又愉快。唯一需要注意的是，行程結束後回到市區的時間會比較晚，但非常值得！

小團出發，緊湊的行程很滿意，導遊的駕駛很好，雖然天氣不好，但小火車和看企鵝真的很特別，整個體驗很開心。

Reached out to KKDay to ask about the pickup location and time, and got the reply that they would confirm within 24 hours before the date of tour, but they didn't. About 12 hours before the supposed time 8:30-9:00am roughly when we would get picked up, I emailed both KKDay and the the tour provider company Coastal Tours Pty Ltd (I found their company name in the booking - the very last line), and told them I would be staying at my hotel and don't mind waiting at lobby for the shuttle bus for a longer time. We waited at the lobby in the morning from 8:00-9:30 but there was no tour bus to pick us up. And neither KKDay or tour provider replied my email. We had to re-plan our day schedule at Melbourne. I initiated the refund request via both APP and phone. KKDay asks me to keep waiting, until the get replies from their relevant department...... 6 days now till this review...