Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Show your voucher at the ticket office.(1 Rue de la Porte d'Aude, 11000 Carcassonne, France)
Not allowed:Luggage and big items exceeding 55cm*35cm*20cm will not be accepted
Scooters, bicycles, helmets, non-folding strollers are not allowed inside the Château Comtal or on the ramparts
Animals are not allowed inside the location
Know in advance:Opening hours can vary. Please double-check the opening hours on the monument's website before visiting
Last admission is 1-hour before closing time
The e-ticket gives access to an unguided tour of the monument
Free admission for children under 18 years, EU citizens (18-25), disabled people and their companion, French unemployed people, Pass Education holders
Free admission for all visitors on the first Sunday of each month from November to March and on the European Heritage Days (the third weekend of September)
The monument is closed on 1st January, 1st May and 25th December
Opening hours: April to September from 10 am to 6.30 pm. Last admission to the castle 5.45 pm.
Opening hours: October to March from 9.30 am to 5 pm. Last admission to the castle 4.15 pm.