Western Australia Day Tour | Tue/Fri | Busselton Jetty Train & Mammoth Cave (Cantonese/Mandarin)

Important Notes

• Minimum group size is 4. If the minimum is not met, you will be notified of cancellation 3 days prior to departure.

– Minimum group size is 4. Cancellations will be notified 3 days before departure.

• If attractions are cancelled due to force majeure such as weather or traffic, please contact customer service to arrange a partial refund.

– If attractions are cancelled due to force majeure (weather/traffic), contact customer service for a partial refund.

• In the event of severe weather such as typhoons or blizzards, a decision on whether to cancel will be made by 17:00 local time the day before departure and notified via email.

– In severe weather (typhoon/blizzard), cancellation decisions are made at 17:00 local time the day before; you'll be notified by email.

• Please arrive at least 10 minutes before the meeting time. Being more than 5 minutes late will be considered a voluntary forfeiture, and no refund will be provided.

– Arrive at least 10 minutes early. Being 5+ minutes late may be treated as voluntary cancellation — no refund.

• Passengers prone to motion sickness should bring their own medication and drinking water.

– Passengers prone to motion sickness should bring their own medication and water.

• Luggage space is limited. Please carry light luggage (soft bags are preferred, not exceeding 7 kg).

– Luggage space is limited; soft-sided bags not exceeding 7 kg are recommended.

• Recommended items: sunglasses, sun hat, sunscreen, rain gear, camera, warm jacket, and comfortable walking shoes.

– Recommended: sunglasses, sun hat, sunscreen, rain gear, camera, warm jacket, comfortable walking shoes.

• The order of the itinerary may be adjusted due to weather, but the main attractions will remain the same.

– The order of stops may be adjusted for weather; main attractions remain unchanged.

• Please keep your personal belongings safe. The company is not responsible for their safekeeping or recovery.

– Keep personal belongings secure. The company is not responsible for lost or damaged items.

• The tour fee does not include international travel insurance; travelers must purchase it themselves.

– International travelers must purchase their own travel insurance; it is not included in the tour price.

Booking Policies

◆ Meeting Time & Place

Travelers must arrive at the meeting point on time before the tour departs. Being more than 5 minutes late may be considered a voluntary forfeiture of the booking, and no refund will be provided.

Travelers must arrive at the meeting point on time. Being more than 5 minutes late may be treated as voluntary cancellation — no refund.

◆ Travel Insurance

International travelers must purchase their own travel insurance before booking to ensure coverage for any accidents during the trip.

International travelers are required to purchase travel insurance before booking to ensure coverage during the trip.

◆ Itinerary Adjustments

YoYo Travel WA Pty Ltd reserves the right to adjust the itinerary based on traffic, weather, flight schedules, and other circumstances. In cases of force majeure, the company reserves the right to cancel the trip, and refunds may not be provided.

YoYo Travel WA Pty Ltd reserves the right to adjust the itinerary. In force majeure events, the company may cancel trips without providing refunds.

◆ Additional Costs Due to Personal Factors

Any additional costs incurred due to personal emergencies (e.g., late-night medical visits) must be borne by the traveler, and the company may be unable to provide a refund.

Additional costs arising from personal emergencies (e.g., overnight medical treatment) must be borne by the traveler; refunds may not be possible.

◆ Cancellation & Refund

If the tour is cancelled due to insufficient numbers, YoYo Travel WA Pty Ltd will notify guests one week before departure and issue a full refund.

If a tour is cancelled due to insufficient numbers, YoYo Travel WA Pty Ltd will notify guests one week before departure and issue a full refund.

◆ Accurate Personal Information

Personal information provided at booking must be accurate. Incorrect or incomplete data may result in order cancellation without refund.

Personal information provided at booking must be accurate. Incorrect or incomplete data may result in order cancellation without refund.

◆ Payment Timing

YoYo Travel WA Pty Ltd will only begin processing bookings after payment is received. Please arrange payment promptly to secure your booking.

Bookings only begin after payment is received. Please arrange payment promptly to secure your spot.

◆ Dispute Resolution

In case of any dispute, the company reserves the right to make the final decision.

In case of any dispute, YoYo Travel WA Pty Ltd reserves the right to make the final decision.

This tour includes one night of accommodation at the Pink Lake; please confirm the itinerary sequence before purchasing.

Tour prices are quoted in Australian Dollars (AUD).

The sequence of attractions in the itinerary may be adjusted based on local conditions, but the main attractions will remain unchanged.

【Tour fee does not include guide tips; AUD 5 per person per day, payable in cash】

【Small group tours have limited luggage space; please travel light】

Special Dietary Requirements: Travelers must notify YoYo Travel WA Pty Ltd of any special dietary requirements at least 48 hours before departure. Options are limited once the tour begins, and special dietary needs may not be met if prior notice is not provided.

Travel Insurance: International travelers must purchase travel insurance before booking the tour. This is to ensure that travelers are properly covered and assisted in the event of any unexpected situations during the trip.

Itinerary Adjustments: YoYo Travel WA Pty Ltd reserves the right to adjust the itinerary based on traffic, weather, guest flights, and other circumstances to ensure the smooth operation of the tour while safeguarding the safety and comfort of travelers. In cases of force majeure, such as natural disasters or human-made incidents, YoYo Travel WA Pty Ltd reserves the right to cancel the tour and retain the right to combine groups, and may be unable to provide further refunds.

Additional Costs Due to Personal Reasons: If personal circumstances arise during the tour that require extra services from the guide or staff, such as emergency medical treatment at night, the traveler may be required to cover the associated costs. YoYo Travel WA Pty Ltd may be unable to provide refunds in such cases.

High Season/Weekend/School Holiday Availability: Tour spots and accommodation may be in high demand during peak seasons or specific holidays. If hotels are fully booked, YoYo Travel WA Pty Ltd may need to adjust accommodation arrangements by providing alternative hotels or room upgrades. Travelers may choose to accept the adjustment or request a refund, but once tickets are issued, the itinerary cannot be changed.

Health and Personal Items: During the trip, travelers should stay hydrated, use sun protection, and keep warm. Please carry personal medication, a change of clothes, and other necessities. It is recommended to use soft-sided luggage weighing no more than 7kg. We suggest bringing sunglasses, a sun hat, sunscreen, rain gear, a camera, a warm jacket, drinking water, and comfortable walking shoes and clothing to ensure a comfortable and safe journey.

Force Majeure: The company will not be held responsible for any additional costs incurred due to personal reasons, strikes, political factors, war, disasters, weather, or other force majeure events. These factors may cause changes to the itinerary, and travelers are expected to understand and bear the corresponding costs themselves.

Changes to Travel Plans: The company reserves the right to change travel plans, such as itinerary adjustments due to vehicle breakdowns or other factors. Furthermore, the company assumes no responsibility for the loss or damage of personal items, personal injury, or damages related to third-party agreements.