Tokyo City / Narita Airport / Haneda Airport ⇔ Tokyo Disneyland / DisneySea Private Transfer Service | Departing from Tokyo
[Convenient Pick-up and Drop-off Service] Our customized private charter car service provides door-to-door pick-up and drop-off services. You can freely choose your departure time and destination, eliminating the tedious transfers and making your journey smoother.
[Professional Customer Service] We provide customer service in Chinese, Japanese, and English. We can respond to emergencies quickly and solve various problems during your trip at any time, allowing you to enjoy a worry-free travel experience.
【Legal and safe vehicles】Our vehicles are all legal green-licensed vehicles, and they undergo regular and strict maintenance and inspections to ensure that your trip is safe, secure and reliable.
Friendly and professional drivers: We provide professionally trained Chinese and Japanese-speaking drivers who are not only fluent in the language but also have extensive local knowledge. They can provide you with thoughtful advice and assistance to ensure you have a pleasant trip.
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Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
- Itinerary Introduction -
- Service area: Tokyo's 23 wards / Narita Airport / Haneda Airport / Tokyo Disneyland / Tokyo DisneySea
- Service hours: 05:00 - 22:00
- Departure points: Any designated location within the 23 wards of Tokyo / Narita Airport / Haneda Airport / Tokyo Disneyland / Tokyo DisneySea
- End point: Any designated location within the 23 wards of Tokyo / Narita Airport / Haneda Airport / Tokyo Disneyland / Tokyo DisneySea
- Driver's language: Chinese/Japanese (Driver's nationality cannot be specified)
- Vehicle Introduction -
- Comfortable 5-seater: Vehicle type: Toyota Prius or similar, maximum capacity for 4 people (2 x 24-inch luggage).
- Luxury 7-seater: Model: Toyota Alphard equivalent, maximum capacity for 5 people (4 x 24-inch luggage).
- Comfortable 10-seater: Model: Toyota Hiace or similar, maximum capacity for 9 people (9 pieces of 24-inch luggage).
- Comfortable 14-seater: Vehicle type: Toyota Hiace or similar, maximum capacity for 11 people (6 x 24-inch luggage) or 13 people without luggage.
- For 7-seater and 10-seater models, one more 24-inch piece of luggage can be placed for each person less in the vehicle.
- Service Guarantee -
- We have 200 vehicles stationed throughout Tokyo, ready to serve you at any time.
- All vehicles are legal vehicles that comply with legal regulations, have full insurance coverage, and have legal operating area permits.
- Our customer service team, fluent in Chinese, Japanese, and English, can respond quickly within 20 minutes and handle any inquiries you may have.
- Our professionally certified driver team not only possesses excellent driving skills but also extensive local knowledge, ready to provide you with thoughtful advice and assistance to ensure your trip is enjoyable.
- A dedicated dispatch system monitors vehicle operation status in real time to ensure safe vehicle use.
- Urgent Booking -
- 2-Hour Emergency Car Service: If you need a car within 2 to 6 hours, you can purchase the emergency order option, and we will immediately arrange a vehicle to serve you.
- 6-hour emergency car service: Suitable for situations requiring a car within 6 to 12 hours.
- 12-hour emergency car service: Suitable for situations requiring a car within 12 to 24 hours.
- After you book an urgent order, we will usually arrange a vehicle within 20 minutes and provide a driver's location tracking link so you can monitor the driver's location in real time.
Luxury 7-seater: Model: Toyota Alphard equivalent, maximum capacity for 5 people (4 x 24-inch luggage).
Comfortable 10-seater: Model: Toyota Hiace or similar, maximum capacity for 9 people (9 pieces of 24-inch luggage).
Purchase Notice
- When placing your order, please specify your pick-up and drop-off addresses and departure time in the order details.
- When booking a round-trip trip from Tokyo city to Tokyo Disneyland/DisneySea, please specify the return travel time in the remarks section.
- Please leave your contact information (phone number, email address, LINE, WhatsApp, Kakao, WeChat, etc.) when placing your order so that our customer service staff can contact you promptly.
- If you require a child seat, please specify this when placing your order. The child seat fee is 2000 yen (a child seat requires 1-1.5 seats), and you should pay the driver directly.
- For point-to-point pick-up and drop-off services within Tokyo where the departure and arrival points are not located in Tokyo city proper, an additional fee of 10,000 yen or more will be charged per trip, depending on the distance.
- Driver information and license plate number will be provided between 18:00 the day before the event and 2 hours before the event time. Please check your email or messaging app (WhatsApp/Line/Kakao/Wechat).
- When booking an urgent order, please ensure your contact information is accessible so that we can promptly confirm your transportation needs and arrange a vehicle.
Reminders
Service area: Narita Airport/Haneda Airport/Tokyo Disneyland/DisneySea/Tokyo's 23 wards, including: Adachi, Arakawa, Bunkyo, Chiyoda, Chuo, Edogawa, Itabashi, Katsushika, Kita, Koto, Meguro, Minato, Nakano, Nerima, Ota, Setagaya, Shibuya, Shinagawa, Shinjuku, Suginami, Sumida, Taito, and Toshima.
The car rental service is available from 5:00 am to 10:00 pm. A night service fee will be charged for rentals outside of these hours (an additional fee of 2,000 yen or more will apply depending on the end time).
Free waiting time: The free waiting time is 30 minutes. After that, an overtime fee of 3,000 yen per 30 minutes will be charged.
The mileage limit for point-to-point pick-up and drop-off service in the 23 wards of Tokyo is 30 kilometers. If the distance exceeds this limit, an extra mileage fee of 300 yen per kilometer will be charged.
Overtime and extra mileage fees should be paid to the driver in cash. You can also contact customer service to pay the relevant additional fees in advance.
Nighttime Booking Notice: Bookings made between 00:00 and 08:00 will be cancelled as we are unable to process bookings made before 10:00.
If the number of passengers and luggage exceeds the vehicle's capacity, the driver has the right to refuse pick-up and drop-off without providing a refund.
Child seat policy: Child seats are not provided for short-distance trips. According to the Japanese Road Traffic Law (Article 26 no 3 no 2, Paragraph 3, No. 6), point-to-point transportation is exempt from the obligation to provide child seats, so you can ride with peace of mind.
Cancellation Policy: Rush bookings cannot be cancelled free of charge. Non-rush bookings can be cancelled free of charge up to 24 hours before the scheduled appointment time. Refunds will be processed within 7 to 14 business days after cancellation.
This service is a private car transfer and does not include guided tours or other tour information. Thank you for your understanding.
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How to Use Your Voucher
- Please present the e-voucher on-site
