Cancellation is free before the physical ticket is redeemed; no refunds will be given after redemption.
Please note that you can only take 1 round-trip ride (1 departure and 1 return) on Odakyū Odawara Line (Shinjuku Station to Odawara Station)
Boarding and alighting at locations outside of the designated service range will incur surcharges, please consider before booking.
If you redeem the ticket at the Odakyu Sightseeing Service Center at Odakyu Station, you can only take trains departing from Odakyu Station. Please purchase the one-way ticket to get to Odakyu Station at your own expense.
In the event of adverse weather, safety concerns, or force majeure events resulting in train cancellation, please go to Odakyu Sightseeing Service Center in Shinjuku West or Odawara Station to request ticket cancellation, please note that only the cost of the unused portion will be refunded.
On the Odakyu Hakone Expressway Bus, holders of designated tickets will be given priority. If the bus is full, you will not be able to board.
Whether it's a two-day or three-day pass, the pass will be collected when you return to the departure station.
Senin 08:00 - 16:00
Selasa 08:00 - 16:00
Rabu 08:00 - 16:00
Kamis 08:00 - 16:00
Jumat 08:00 - 16:00
Sabtu 08:00 - 16:00
Minggu 08:00 - 16:00
Senin 08:30 - 16:30
Selasa 08:30 - 16:30
Rabu 08:30 - 16:30
Kamis 08:30 - 16:30
Jumat 08:30 - 16:30
Sabtu 08:30 - 16:30
Minggu 08:30 - 16:30