| Data Usage Specifications | Unlimited data, 5GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | United States, Mexico, Canada(The United States includes Hawaii, excluding Guam and Saipan) |
| Mobile Carrier | T-Mobile |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz) |
| Top-Up Availability | Top-up unavailable |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot, tablets and devices that do not support eSIM |
| Reminders | ・The user’s email address must be authentic and valid. eSIM installation instructions will be sent on the activation date ・Traffic limit: All-you-can-eat traffic in the United States without slowing down; high-speed traffic in Canada and Mexico is capped at 5GB (speed will be reduced to 128 kbps after reaching the limit) |
Please go to the website first to check whether your phone supports T-Mobile bands https://sim-usa.mobi/phone-compatibility-check/
After placing the order, the reservation serial number will be sent in the form of a voucher. After receiving the serial number, please go to the activation website to apply for reservation activation "2 days before use". https://usma.168esim.com.tw/
This eSIM will receive installation instructions via email between 0:00 and 9:00 Chicago time (UTC -5) on the designated activation day. Please follow the steps to set up the eSIM.
Due to the large number of mobile phone models, please make sure that your mobile phone and its operating system support the eSIM function before purchasing. No refunds will be issued if the order is canceled due to device incompatibility.
iOS requires version 12.1 or higher; please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 and iPhone XS have eSIM functionality.
Once an appointment is made to open a card, cancellation, returns or exchanges are not possible.
It must be installed and activated at the destination within 180 days after ordering, otherwise the eSIM will become invalid and cannot be used.
Installing eSIM requires an Internet connection. Please confirm that there is available WiFi or available mobile data in the environment before installation.
eSIM can only be installed once. After binding, the device cannot be replaced or deleted. Once deleted, it cannot be reinstalled.
If the eSIM installation fails due to operational errors, or if the solution is unavailable due to deletion after successful installation, no refund will be given. Please forgive me.
If it cannot be used when you arrive at your destination, please contact us in time. We will not accept refunds if you return to your country without contacting us.
Communication quality is affected by different usage environments, and network speed will change with factors such as terrain, climate, building shelter, number of users, location, etc. Please be informed.
Please abide by the principles of fair use of online communications. In order to maintain the quality of Internet connections and the principle of fair use, telecommunications companies around the world sometimes impose traffic restrictions on customers who use a large amount of Internet traffic in a short period of time, which may result in inability to access the Internet or reduced Internet speed. To ensure normal use, please try to avoid watching videos for a long time or updating software and other tools that consume a lot of data.