Not Suitable For: Wheelchair users
What To Bring: Passport or ID card
Know Before You Go: Newborns should sit on an adult's lap
Know Before You Go: Gondola departure times may vary at the discretion of the gondoliers.
Know Before You Go: It may happen that once you have checked in you still have to wait (maximum 1 hour) beyond the requested time.
Know Before You Go: Please leave a Whatsapp number where you will be contacted by our support once you have booked the tour with us
Know Before You Go: If the chosen time is not available, you will be transferred to another time on the same day. These changes do not depend on us. Therefore, when making the reservation you are aware of this possibility, we will not accept subsequent complaints or refund requests. Example: If you choose the 10:00am time slot and ticket office closes at that time, you will be transferred to the first available time slot, 11:00am, 12:00pm, 2:00pm, 3:00pm, 4:00pm or 5:00pm.
Know Before You Go: Important notice for last minute bookings (same day or overnight): in case of lack of spaces, the customer will be accommodated the day following the booked date.