The [THSR Booking Code & Ticket Pickup ID] will be provided on your order voucher 7 days before departure. Passengers using THSR e-tickets or convenience store pickup should collect their tickets within the specified time. For passengers choosing physical paper tickets, they will be mailed to the designated address 7 days before departure! For more ticket pickup information & FAQs, please refer to the link (https://tinyurl.com/2dnv2a7u)
Before ordering this product, please read the booking instructions and related agreements carefully. If the purchaser is not the traveler, the purchaser acts as an agent and is obligated to fully inform the traveler of the itinerary. Upon clicking 'Agree', the booking instructions and restrictions become legally binding for the traveler, and subsequent claims of ignorance or lack of understanding will not be accepted as a defense.
If you purchased a 'Concession Ticket/Senior Ticket', please ensure you carry valid identification on the day of departure for THSR staff verification. If you fail to provide identification or if there are discrepancies, THSR reserves the right to refuse boarding. You will need to purchase a new ticket to board, and the original THSR Holiday ticket will not be eligible for refund.
Nangang, Taipei, and Banqiao stations cannot be used as both the departure and arrival stations (e.g., for an itinerary with Taipei as the arrival station, Nangang and Banqiao stations cannot be used as the departure station).
The price includes one round-trip standard car reserved seat ticket. The travel date must be the same as the hotel check-in or itinerary start date. A single order is limited to the same departure and arrival stations and the same train. If you need to delay your return, please arrange your own hotel return transfer. This package consists of round-trip tickets and cannot be refunded for a single leg.
THSR tickets in this package are discounted tickets, valid only for the specified date and train. They are non-transferable and will not be reissued if lost; please keep them safe. Any altered, damaged, or photocopied tickets are invalid.
If the itinerary includes accommodation, check-in and check-out times are subject to hotel regulations. If the itinerary includes accommodation, the promotional price is based on a limited number of rooms, and the actual available room types depend on sales status; room types cannot be changed.
For departures 29 days or more in advance, please specify 2-3 preferred THSR train times for both departure and return in the 'Order Remarks'. Final assigned train times are subject to confirmation by customer service.
For detailed product content, payment methods, payment deadlines, and passenger rights, please contact KKday customer service directly. For details regarding other departure locations, carriage classes, concession identities, group sizes, pricing, and related regulations, please contact KKday customer service directly.
Photos are for reference only; actual conditions may vary. Some attraction images on this website are provided by MOOK Publishing Co., Ltd. and may not be reproduced or copied in any form without permission.
Taiwan High Speed Rail reserves the right to cancel, terminate, modify, or suspend this project. Any changes to this project or its products (including but not limited to price adjustments, content changes, etc.) will be announced on the official THSR Holiday website and KKday without prior notice.
Guests must present a valid ID for the 'person who made the booking' and be at least 20 years old upon hotel check-in.
For itinerary changes or ticket refunds regarding THSR tickets in this package, please contact KKday customer service. If you need to cancel your order, please proactively contact KKday customer service.
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