[Jeju] ZIMCARRY Same-Day Luggage Delivery Service (Jeju Airport • Hotel)
Start your trip to Korea lighter and more excitingly with ZIMCARRY!
ZIMCARRY is a same-day luggage delivery service connecting major airports, train stations, ports, and hotels.
As soon as you arrive in Korea, leave your heavy bags with ZIMCARRY and start your journey freely with light steps from the very first day.
By dropping off your luggage at the airport or train station, we will deliver it safely to your hotel, allowing you to save precious time and head straight to exciting tourist spots.
On your last day, you can leave your bags at the hotel front desk after checkout, enjoy your day to the fullest, and pick them up conveniently at the airport or train station before your departure!
You can find ZIMCARRY in popular travel destinations across South Korea, from Seoul to Busan and Jeju.
Don't let heavy luggage weigh you down; focus entirely on the joy of traveling with your loved ones!
We highly recommend this service to families traveling with children, long-term travelers with lots of luggage, and all smart travelers who want to make the most of every day.
Rest assured, our professional delivery team will transport your precious luggage to your destination as safely and securely as possible.
Say goodbye to heavy bags and create a perfect, free-spirited trip with ZIMCARRY!
- The ZIMCARRY service supports same-day delivery between airports, train stations, and hotels, allowing you to travel comfortably from the first day to the last without the burden of luggage.
- You can easily and quickly drop off and pick up your luggage at ZIMCARRY counters located at major airports and train stations without wasting time.
- The delivery service fee includes the same-day storage fee at the counter, so you can use it reasonably without any additional storage costs.
- ZIMCARRY's professional delivery team takes responsible care to deliver your precious luggage to your destination (hotels and counters) safely and securely.
※ Luggage delivery available area for this product: Delivery between 'Jeju Airport' and 'Hotels in Jeju'
※ If you wish to use the luggage delivery service in other regions or at different airports, train stations, or hotels, please check [here].
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Product Info
※ ZIMCARRY Luggage Delivery Service Guide
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⁕ Please be sure to check the following information before using the service!
• Available Accommodations: Only available at hotels and accommodations that operate a front desk and luggage storage service.
- It may be difficult to use the service for accommodations not registered on the official ZIMCARRY website.
- Please check for registered accommodations [here].
• Quantity Criteria: Based on the 'number of items', not the size of the luggage.
- Example 1: 1 suitcase + 1 backpack = 2 items total to book
- Example 2: 4 suitcases + 2 backpacks = 6 items total to book
• Check Times: Please be sure to check the drop-off location, drop-off deadline, and pickup availability time for your selected delivery option.
• Required Information Registration: Please be sure to register your 'luggage photo' and 'hotel voucher' via the link sent after booking confirmation by the day before your service date.
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1. How to Use the Luggage Delivery Service
• Option 1. Jeju Airport → Jeju Hotel
① Book by selecting the service date and luggage drop-off time.
② Once the booking is confirmed, drop off your luggage at the ZIMCARRY counter at Jeju Airport on the day of service.
③ Enjoy your trip freely without heavy luggage.
④ Pick up your delivered luggage at the hotel front desk.
• Option 2. Jeju Hotel → Jeju Airport
① Book by selecting the service date and luggage pickup time.
② Once the booking is confirmed, drop off your luggage at the hotel front desk by 11:00 AM on the day of service, regardless of your checkout time.
③ Enjoy your trip freely without heavy luggage.
④ Pick up your luggage at the ZIMCARRY counter at Jeju Airport.
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2. Luggage Specifications and Handling Guide
• Acceptable Luggage
- Specifications: Sum of length (L) + width (W) + height (H) is 180cm or less, weight is 30kg or less
- Type: Suitcases and backpacks
- Criteria: Based on the 'number of items', not the size of the luggage
- Example 1: 1 suitcase + 1 backpack = 2 items total to book
- Example 2: 4 suitcases + 2 backpacks = 6 items total to book
• Prohibited Items (Must be carried personally)
- Cash, jewelry, expensive electronics, hazardous and flammable materials, weapons/explosives, and other valuables or fragile items
- Compensation is not available for loss/damage of valuables, high-end items, or fragile goods, so please ensure you carry them personally.
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3. Frequently Asked Questions (FAQ)
• Before Using the Service
Q1. Can I use this at all hotels?
A1. It is only available at hotels and accommodations that operate a front desk and luggage storage service. It may be difficult to use at unregistered hotels, so please check in advance [here].
Q2. Why do I need to register my luggage photo and hotel booking voucher?
A2. Registration is required so that delivery staff can accurately identify your luggage and cross-reference it with your hotel booking information to ensure safe delivery to the designated hotel.
Q3. Can I use the service if the 'delivery service booker' and 'hotel booker' names are different?
A3. Yes, you can. However, please be sure to register your hotel booking voucher for accurate delivery. Please provide a reachable messenger ID as our customer service center may request additional verification if necessary.
Q4. Can I receive separate instructions before using the service?
A4. Once your booking is confirmed, an email containing service instructions and a link to register your luggage photo will be sent to you.
• Hotel Usage
Q5. Do I need to contact the hotel in advance?
A5. No separate contact is required. [When departing from the hotel] Please inform the front desk that you are 'using ZIMCARRY' or present the 'Help Card'. [When arriving at the hotel] Please pick up your delivered luggage at the front desk.
Q6. What if my hotel checkout time is after 11:00 AM?
A6. Regardless of your checkout time, you must drop off your luggage at the front desk by 11:00 AM for normal delivery.
• Delivery and Pickup
Q7. What time will delivery be completed? Can it be delayed?
A7. Luggage is delivered sequentially within the announced time frame. Delivery times may be slightly delayed depending on traffic and weather conditions.
Q8. What happens if I am late for the drop-off or pickup time?
A8. Please contact the customer service center immediately. Depending on operational circumstances, usage may be restricted or additional fees may apply.
• Booking Changes
Q9. Can I change my booking information?
A9. Please contact our customer service center before the usage date, and we will inform you if changes are possible depending on the operational status.
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4. Purchase and Usage Precautions
1) Precautions Before Purchase
• Luggage fees are calculated based on quantity. If the actual items differ from the information provided, you may be required to pay the price difference on-site.
• Your reservation is only finalized once the 'voucher' or 'booking details link' has been sent after payment is completed.
• Please double-check the service date, delivery route, same-day submission deadline, and operating hours before making payment.
• Refunds are not available for same-day cancellations or no-shows.
• Valuables, fragile items, jewelry, cash, and hazardous materials must be kept in your personal possession. We are not liable for any damage or loss of these items.
2) Precautions Before Booking
• Luggage can only be delivered if the sum of its length, width, and height is 180cm or less and it weighs 30kg or less.
• Please check in advance if your hotel is eligible for this service before booking.
• For hotel-to-destination delivery services, luggage must be left at the front desk by 11:00 AM, regardless of your checkout time. (Service cannot be provided if the luggage is not present)
• Please enter your information accurately, as incorrect details (such as guest name or accommodation name) may restrict your use of the service.
3) Precautions After Booking
• Please double-check that the information entered during booking (guest name, hotel name, delivery route, etc.) is correct.
• You must register your 'luggage photo' and 'hotel booking voucher' via the 'booking details link' in the voucher/email sent upon confirmation by the day before your usage date.
• Please adhere to the designated luggage drop-off and pick-up operating hours. Same-day delivery may not be possible if you visit the location after the specified time or if the luggage is not at the hotel front desk.
• Please present your mobile booking confirmation or printed voucher when visiting a ZIMCARRY location to drop off or pick up your luggage.
• Please contact our customer service center immediately if you need to change your booking information or if any issues arise on-site.
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5. Luggage Damage and Other Disclaimers
⁕ ZIMCARRY does its best to ensure the safe delivery of your luggage. However, please note that the company is not liable for compensation regarding the following items that may occur during the delivery process, so please check before use.
1) Minor exterior damage occurring during the normal delivery process
• Minor wear and tear, damage, or loss of wheels, handles, or accessories (name tags, etc.)
• Minor scratches, dents, pressure marks, stains, or smudges on the surface of the luggage
• Damage caused by defects or aging of the luggage itself
2) Restricted items and oversized luggage
• Luggage exceeding the specified dimensions (sum of 180cm or less) and weight (30kg or less)
• Loss or damage of valuables, cash, jewelry, expensive electronic devices, fragile items, or perishable goods that were not kept in your personal possession
3) Other force majeure reasons
• Delivery delays and damage caused by unavoidable external factors beyond our control, such as natural disasters, severe weather, or heavy traffic
![✓ [Eligible Baggage] Dimensions: Sum of Width (L) + Height (W) + Depth (H) is 180cm or less, weight is 30kg or less / Type: Suitcases and backpacks / Criteria: Based on ‘quantity’ of baggage, not size.](https://image.kkday.com/v2/image/get/c_fit%2Cq_55%2Ct_webp%2Cw_960/s1.kkday.com/product_scm_28126/20260810062204_IyUld/jpg)
✓ [Eligible Baggage] Dimensions: Sum of Width (L) + Height (W) + Depth (H) is 180cm or less, weight is 30kg or less / Type: Suitcases and backpacks / Criteria: Based on ‘quantity’ of baggage, not size.
![✓ [Items that cannot be shipped] (Must be carried in person) Cash, precious metals, high-value electronic devices, hazardous materials and flammable substances, weapons/explosives, other valuables and fragile items / Compensation is not available for loss or damage to valuables, high-value items, or items at risk of breakage, so please be sure to carry them in person.](https://image.kkday.com/v2/image/get/c_fit%2Cq_55%2Ct_webp%2Cw_960/s1.kkday.com/product_scm_28126/20260810062215_Jofud/jpg)
✓ [Items that cannot be shipped] (Must be carried in person) Cash, precious metals, high-value electronic devices, hazardous materials and flammable substances, weapons/explosives, other valuables and fragile items / Compensation is not available for loss or damage to valuables, high-value items, or items at risk of breakage, so please be sure to carry them in person.
![✓ [Baggage Damage and Other Disclaimers] ⁕ ZIMCARRY is committed to delivering your luggage safely. However, please note that the company assumes no liability for compensation regarding the following items that may occur during the delivery process. Please ensure you check this before use. / Minor cosmetic damage occurring during normal delivery / Minor wear, tear, damage, or loss of wheels, handles, or accessories (name tags, etc.) / Minor scratches, dents, pressure marks, stains, and contamination on the surface of the luggage / Damage caused by defects or aging of the luggage itself](https://image.kkday.com/v2/image/get/c_fit%2Cq_55%2Ct_webp%2Cw_960/s1.kkday.com/product_scm_28126/20260810062229_bc8TR/jpg)
✓ [Baggage Damage and Other Disclaimers] ⁕ ZIMCARRY is committed to delivering your luggage safely. However, please note that the company assumes no liability for compensation regarding the following items that may occur during the delivery process. Please ensure you check this before use. / Minor cosmetic damage occurring during normal delivery / Minor wear, tear, damage, or loss of wheels, handles, or accessories (name tags, etc.) / Minor scratches, dents, pressure marks, stains, and contamination on the surface of the luggage / Damage caused by defects or aging of the luggage itself
![✓ [ZIMCARRY Store Information] ZIMCARRY Jeju Airport Branch / Open year-round, 06:00–21:30 / Baggage storage inside Gate 5 on the 1st floor of Jeju Airport](https://image.kkday.com/v2/image/get/c_fit%2Cq_55%2Ct_webp%2Cw_960/s1.kkday.com/product_scm_28263/20260813081445_Vesbn/jpg)
✓ [ZIMCARRY Store Information] ZIMCARRY Jeju Airport Branch / Open year-round, 06:00–21:30 / Baggage storage inside Gate 5 on the 1st floor of Jeju Airport
Purchase Notice
• Baggage fees are calculated based on quantity, and if the actual items differ from the information entered, payment of the difference may be required on-site.
• Your reservation will be finally confirmed once the 'voucher' or 'reservation history link' is sent after payment is completed.
• Please double-check the service usage date, delivery route, same-day drop-off cut-off time, and operating hours before making a payment.
• Refunds are not available for same-day cancellations or no-shows.
• You must personally carry valuables, items at risk of damage, precious metals, cash, dangerous goods, etc., and compensation is not available in case of damage or loss.
• The company is not responsible for minor scratches, dents, pressure marks, general wear and tear, or contamination on the exterior of luggage that occurs during the provision of services.
Reminders
Baggage can only be delivered if the sum of the width, height, and depth is 180cm or less and the weight is 30kg or less.
Please check in advance whether the hotel is available for service before making a reservation.
For the hotel delivery service, you must leave your luggage at the front desk by 11:00 AM, regardless of check-out time. (Service is not available if luggage is not present.)
If the information you provide (reservation name, hotel name, etc.) is inaccurate, your use of the service may be restricted, so please enter it accurately.
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How to Use Your Voucher
- Please present the e-voucher on-site
Experience Location
Location Name: ZIMCARRY Jeju Airport Branch
Address: Jim Carry (Luggage Storage) at Gate 5, 1F, Jeju Airport, 2 Gonghang-ro, Jeju-si, Jeju
Monday 06:00–21:30
Tuesday 06:00–21:30
Wednesday 06:00–21:30
Thursday 06:00–21:30
Friday 06:00–21:30
Saturday 06:00–21:30
Sunday 06:00–21:30
• Open year-round, 06:00–21:30
• Please refer to [here] for detailed information about the ZIMCARRY Jeju Airport branch.
