Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Pick-up is available from hotels in the Riviera Maya. After booking, the local operator will contact you using the contact information provided at checkout to arrange the pick-up service. If your hotel is outside the coverage area, an alternative meeting location will be arranged as close as possible to your hotel.
Extra fees to be paid on-site:By government order, in case you want to enter the archaeological site with mobile devices (GoPro, professional camera, selfie stick, and drones), you must pay an additional fee of 50 Mexican pesos per device at the ticket office
Admission fees to the archaeological site (41 USD) are not included in the price
Cost of the life vest for visiting the cenote (mandatory for safety reasons)
Know in advance:This tour is available from the Riviera Maya, and you'll be picked up at your hotel
The local operator will contact you after booking to arrange the pick-up service
The exact pick-up time at each location will be confirmed the day before the tour
The order of the activities might change due to operational reasons
The guided tour is conducted in English and Spanish
For safety reasons, all infants are required to travel in an approved child restraint system while on the bus. The local supplier does not provide child safety seats, so customers must bring their own. As the child restraint system occupies a seat, a USD 15 fee will be charged to reserve and guarantee a seat on the bus
Remember to bring:Mexican nationals are eligible for a discount on the archaeological site tax upon presentation of a valid ID on the day of the tour. The discount will not be applicable without the official identification