Know Before You Go: Before booking, please be advised that it is compulsory to download the voucher issued at the end of the online reservation and bring it with you the day of the tour
Know Before You Go: No credit or refunds will be given in the case of a no-show
Know Before You Go: Please note that, due to the particular morphological structure of Venice and the logistic problems, it cannot guarantee that the whole tour is accessible to people with limited mobility or wheelchairs.
Know Before You Go: The tour could be suspended in case of bad weather. In such cases you are required to go to the departure point in order to find out whether the tour will operate and alternative ways to use the service
Know Before You Go: There will be no commentary provided during the gondola ride.
Know Before You Go: A gondola can host up to five people. If your reservation includes more than five people, your group will be divided into smaller groups, or you will enjoy different gondolas.