A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 2 day(s) before the departure date
Please do not leave the group without authorization during the trip to avoid accidents due to no one to take care of you.
If the weather or site conditions are not good during the activity, please follow the instructions of the coach or team leader.
Please bring enough water, change of clothes, sunscreen, mosquito repellent, rain gear, seasickness medicine and other supplies.
In spring and summer, please wear light, non-absorbent clothing. Those who are afraid of the sun should wear thin long sleeves, leggings, and a hat. In autumn and winter, please wear cold-proof clothing for river trekking.
There are no toilet facilities on site. Please bring your own set of clothes and towels and change them in the changing tent after the activity.
There is no storage facility on site, please do not bring valuables.
In the event of force majeure factors such as typhoon, heavy rain, water conditions, etc., and the company assesses that the day is not suitable for activities, the company reserves the right to change the itinerary, such as postponement or cancellation.
Our company provides accompanying photos during the event. The company has the right to use the photos during the event and publish them on web pages, social media or advertisements.
If there are changes due to factors such as weather or event venue, we will notify you by phone or message as soon as possible to let you fully understand the situation. Please ensure that the contact information is correct. If you fill in the wrong information and the subsequent contact cannot be reached, your rights and interests may be damaged (for example, you will not be able to participate in the event), and refunds will not be possible.
If you do not participate in the event due to personal reasons during the non-cancellable period, extensions and refunds will not be accepted. (Examples of personal factors: diagnosis, injury, menstrual period, car accident, oversleeping...) Participants are responsible for reading this clause before making payment, and understand and bear the relevant risks.
The activity will run normally on rainy days. If the Central Weather Bureau issues sea/land or heavy rain warnings, the activity will be postponed or cancelled.
If the above-mentioned alarm takes effect during the activity or the coach judges that the activity cannot be carried out safely and terminates the activity early, no refunds or replacements will be arranged.
Late/no-show: If a participant is overdue for more than 20 minutes from the meeting time, the registration will be automatically canceled and no additional waiting will be required or participants will be accepted to join the event midway. Participants who are unable to participate in the event due to lateness/no-show will not be refunded or postponed. If there is a slight delay (within 20 minutes), please inform the coach of the day 15-20 minutes before the meeting