Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Present your barcode ticket at the entrance of the Palais des Papes. Please arrive at the Palais des Papes 15 minutes before the booked time slot. The Pont d'Avignon can be visited whenever you like for 24 hours after the barcode ticket has been scanned at the Palais des Papes.(Palais des Papes, Place du Palais, 84000, Avignon)
Accessibility:Due to a large number of steps, the visit is not accessible to people with reduced mobility
At Pont d'Avignon, specific commentary for the visually impaired and additional tactile devices are available
Know in advance:Temporary update (valid from May 5 to 29, 2026): due to the preparation of numerous cultural events, and in order to preserve your experience of the monument, the Palais des Papes is adapting the tour itinerary. During this period, visitors will enter and leave via the Benedict XII gardens, located at the rear of the monument. HistoPad tablets, lockers or baby-carrier services won't be available
The combined ticket is valid until the following evening with only one entry per site
A multimedia audio guide is available in 12 languages: Chinese, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Russian, Korean
Free entrance for children under 8, job-seekers and visitors with disabilities
The rooms closed to visitors are the chamberlain's and notary's rooms
Remember to bring:Your own headphones