Due to the tides, there are times when the tour cannot be held. In that case, we will consult with you after making your reservation to find the best time to hold the tour.
We will send you the location and other details of the experience by email or message by the day before the experience. Please make sure you have set up your email settings to receive emails from [star51bigko@gmail.com].
Please be punctual to the meeting time.
If we determine that it is impossible to safely start an activity due to lightning, high waves, etc., we will cancel the activity even on the day of the experience. Please note.
If you cancel without notice on the day of the experience, 100% cancellation fee will be charged.
Please note that even if the activity is suddenly canceled due to bad weather or other reasons after arriving at the meeting place, we will not be able to compensate for travel expenses or transportation costs.
Only those weighing less than 100kg are allowed to participate.
If any equipment used in the activity is damaged, we will charge you the full repair cost as compensation.
For your safety, please refrain from drinking alcohol before participating in any activities.