Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Kindly meet at Pawia 18b in front of Mercure Hotel. Please be at the meeting point 10 minutes before the departure time.(Pawia 18b, Kraków, Poland)
Not allowed:Eating and smoking, as well as taking photographs inside the buildings and acting in a loud manner, are forbidden at the site
Know in advance:All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
All visitors are required to pass through security checks before entering the museum grounds
Remember to bring:Your valid ID