| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB, 5GB, 10GB, 20GB, 30GB, 50GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | United States |
| Mobile Carrier | T-Mobile / Verizon |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz), B2(1900 MHz) |
| Top-Up Availability | Top-up unavailable |
| Excludes | Texts, Voice calls |
| Not Supported | SIM-locked device, Carrier-customized device, Pocket WiFi,flat |
Before installing eSIM, please make sure to connect to WiFi or mobile network so the QR code can be scanned or entered manually for the data plan to be added. (iOS 17 and newer can click "open image" to scan the QR code on your phone)
Please follow the instructions to install. Do not exit the application screen during the process, so as to prevent the mobile phone from misjudging and causing the eSIM plan to be deleted
A QRcode can only be scanned once with a mobile phone, and cannot be replaced after binding
If an error message is displayed after scanning, it does not mean that eSIM is invalid. Please restart your phone and go to the mobile data page to check whether the eSIM has been bound to your phone, or contact customer service for assistance. Do not scan other QR codes without authorization, or the device might be double-bounded and the eSIM will be invalid
Unscanned eSIMs can be retained for 180 days; once scanned, they must be activated within 30 days, after which they will automatically expire and cannot be refunded or extended.
For iPhone, please delete the description file, then follow the steps by going to settings, general, device management, scroll to the bottom, if there is no description file, it means everything is normal
If the eSIM plan is not used up or the plan is deleted without the judgment of the customer service staff, it will not be reissued or refunded
Scanning the QR code on the same day counts as the first day of use. It is recommended to scan and install it before takeoff or after arriving at your destination to avoid premature activation that may affect your usage rights. Midnight 0:00 Taiwan time (GMT+8) marks the beginning of a new day, using a non-24-hour system.
The quality of telecommunications networks in different countries varies, and the base station construction is not as dense as in Taiwan. The region and telecommunications construction of each country are different. Refunds cannot be requested due to signal conditions in certain areas. If you encounter poor signal, you can manually switch telecom providers: Network selection/Telecom provider> turn off "Automatic"> Search; there will be different telecom providers to choose from
If you cannot use it when you arrive at your destination, please contact the customer service line, and please note that after-sales service cannot be processed after returning to your home country
Use period