2D1N Capella Cruise | Sail in Elegance across Ha Long & Lan Ha Bay

ー TERM OF USE ー

• The program can be changed to suit the weather and other operating conditions without prior notice.
• The timing of this itinerary is estimated, and the exact time will be informed before departure time.
• All activities are included and optional. You can stay on the boat and relax instead of joining outside activities.
• Standard menus onboard are served for all customers. If there is a special food request, please inform us at least 24 hours before departure.
• All meals onboard are included as clearly stated in the program. Standard menus onboard are served for all customers. If there is a special food preference, allergies, or dietary requirement at least 3 days prior to the departure date.
• Wifi connection is available on board but has limited internet connectivity throughout the itinerary due to the sea and the karst limestones and mountains blocking the signal from the satellites. Please take this into your consideration.
  

ー HOLIDAY SURCHARGE POLICY ー

• During "New Year’s Eve (January 1st)", a 15% surcharge will be applied to the room rate, extra person fee, and extra bed fee.
  
• During “Xmas Eve (24 Dec & 25 Dec)” and “Year End (31 Dec)”, a surcharge will apply as follows: Adults: 1,980,000 VND per person, Children from 5 to 11 years old: 990,000 VND per child
  
• Additional special dates may be announced later in accordance with Government policies.
  

ー CHILD & EXTRA BED POLICY ー

Under 5 years old:

• Children under 5 years old sharing the full-price cabin with adults: Free of charge (Limited to 1 child/1 cabin)
• From 2nd child: charged 30% adult (without extra bed)."
  

From 5 to 11 years old:

• 01 child stays in the double/twin cabin with 2 adults: charged 50% adult(without extra bed)
• 01 child stays in the double/twin cabin with 2 adults: charged 75% adult (with extra bed)
• 01 child stays in the double/twin cabin with 1 adult: charged 75% adult
• 02 children staying in a separate double/twin cabin are charged 75% adult/ each
• 01 child in a separate single cabin is charged 75% of a full-price single cabin.
  

From 12 years old:

• Children from 12 years old will be charged as an adult

Extra bed:

• Charged 100% adult for the third person using an extra bed
  

ー FAQ ー

Q: I would like to know if the accommodation is eligible for pick-up and drop-off.

A: We cannot make any guarantees at this time as it may change depending on the number of participants and the schedule on the day of participation. Once you have made your reservation, the local operating company will contact you when your reservation is confirmed. Please check your reservation confirmation email (voucher).

Q: Is it possible for one person to participate on a normal cruise?

A: It is possible to make a reservation, but since the minimum number of participants is two, if there are no other participants on the scheduled date, we will either inform you of another date or cancel your reservation. (*Basically, answers will be answered at least 2 days before the participation date).

Q: What kind of outfit should I wear to participate in the tour?

A: Please wear clothes and shoes that are easy to move in. If you wish to experience sea kayaking during the tour, please bring your swimsuit and towel. *We will guide you to a changing area. *Your pants may get wet during the sea kayaking experience.

Q: Where should I experience kayaking/rowing?

A: The kayaking experience location is around Luong Cave.

Q: What are the precautions for sightseeing by sea kayak or rowing boat?

A: Sea kayaks and rowboats are both free.

1. One rowing boat can accommodate 4 people, and your pants won't get wet. For those who are not good at physical activity or who want to take a leisurely trip, we recommend taking a bamboo boat rowed by a local.

2. Kayaking is a bit difficult if you are not physically strong, as you have to row it yourself. Sea kayaking is for two people, and your pants will get wet, so it is recommended that you bring a change of clothes. If you are using a sea kayak, you can leave your baggage on the ship's chair and leave it with your Japanese guide, such as your cell phone or camera, but if you want to carry your wallet, you will have to carry it yourself. When experiencing sea kayaking, you can take off your shoes and participate barefoot. No sandals required.